Overview 
SPANX isn’t your average company. We revolutionized an industry by challenging the status quo and putting the customer first. You might know the story: our founder, Sara Blakely, who needed the right thing as a base layer to feel 100% in white pants, so she cut the legs off a pair of tights and Spanx was born. The spark of that origin is the fuel for our future. We grew up in shapewear. But we’ve graduated. For 25 years (yep, we're old enough to rent a car now), we've been experimenting, innovating, and occasionally banging our heads against the drawing board. And we will never stop obsessing about what women who are out there doing their thing deserve. Because we are those women. And we’re honored to create on behalf of us all.

We make elevated essentials with confidence built in. Essentials for layering underneath or wearing out loud, for “just-between-us” and “where'd you get that?” For everything you've got planned (and don't). Because what you put on can change how you show up. And if its' not working for you, it's got no place in your closet. Or on your body. Creating items that’ll make you feel great is a matter of the heart—and the lab. In every Spanx product is technology we design and build to highlight, complement, and form your look, just the way you like it. SPANX design and technology help make sure what you see in the mirror reflects that feeling of feeling your best (you know the feeling?). We are a high-growth, innovative and ambitious company and we are embarking on an exciting trajectory of both digital and international expansion.

About the role  
The manager of our facilities and onsite employee experience is responsible for ensuring our office spaces and facilities are fully functioning to consistently and safely support the needs of our business and Spanx team members. They are also a key leader in driving the facilities and space element of the employee experience.  This person will have a strong commitment to continuous improvement, an employee-service mindset, and will take pride in ensuring our facilities and space management and operations align to our retail business needs and support our culture and people priorities. This self driven, forward thinking and adaptable individual will oversee operations across our facilities, develop systems and processes for optimizing office operations, collaborate with cross functional teams to implement and uphold our brand and employee standards across locations, with a particular lens on the nature of our business and product life cycle needs. With strong stakeholder and time management skills, you will effectively implement processes that prioritize urgent maintenance, operational needs and support facilities management and the office experience. The optimal candidate for this role has experience and enjoys working at both a strategic and tactical level, developing creative and repeatable ways of working and problem solving and brings a positive, can-do spirit to the workplace and team.  

This role is based in our Atlanta headquarters, requires weekly in office work Monday-Friday, and reports into the Chief People Officer.

You’ll love it because you will…  

• Elevate the employee experience and enhance Spanx’s unique culture and workplace. You’ll be the key point of contact for our office operations, ensuring interactions reflect Spanx’s legacy of warmth, authenticity and commitment to delivering a great experience.  
• Oversee facilities and the employee experience as it relates to space in a vibrant and fast-paced environment. While based in Atlanta and managing the headquarters, you will also be responsible for bringing facilities-expertise and office operations strategy and leadership to our office operation in our New York Office, in partnership with the onsite People Team member.  
• Implement and manage processes for office space management and set up, intaking and responding to employee and team requests for support, maintenance and other facilities needs. Leverage process improvement skills to ensure effective prioritization, urgent addressing of needs as required, and strong communication. You’ll address questions and concerns efficiently and with a helpful, approachable tone and way of working.   
• Provide strategic leadership and tactical support for day-to day operations. Oversee management and inventory of office supplies, swag and café experience items, ensuring nothing essential is out of stock, and that new hires have a welcoming space and experience. 
• Contribute to and maintain Spanx’s special workplace aesthetics. Develop company wide space management and cleanliness standards and partner with the business and key stakeholder to implement, communicate and manage storage and product life cycle management.  Help ensure office aesthetics reflect our great brand and create a welcoming and inspiring environment where people can do their best work.  
• Manage and optimize processes for mail and shipment management; onsite event support and logistics, and other needs.  You’ll have license to reimagine processes as needed to ensure efficiency and effectiveness with a resourceful approach.  
• Play a leading role in building projects, repairs, installations, such as HVAC, storage site leasing or changes in direction, etc. 
• Be responsible for ensuring off-hours emergencies and maintenance needs are effectively managed and communicated as needed. 
• Negotiate and manage vendor and other relationships and compliance for HVAC, cleaning, cafe management, Fire Protection systems, inspections and general repairs. Ensure quality services and goods are provided to meet specifications on-time and within budget. 
• Manage meeting setup, storage, and office moves by coordinating space transitions, maintaining organized storage solutions, and ensuring seamless meeting arrangements to support a productive workplace environment.
• Oversee onsite café management strategy and day-to day operations, in partnership with People Team member.  
• Aligns resources and goals to ensure quality delivery for customers (employees in this instance.) 
• Ensures high-quality, productive results aligned with customer (employees) needs.
• Adheres to policies, ensures safety, and is reliable—core elements of building trust.
• Reflects taking informed risks, making tough decisions, and learning from outcomes.
• Leadership involves empowering others, delegating effectively, and driving team success.
• Emphasizes building morale, promoting diversity, and working cohesively as a team.
• Upholds ethical standards, maintains confidentiality, and emphasizes responsibility to the community.

We require…  

• Experience:  Bachelor’s degree or equivalent combination of education, training and experience. 8+ years in Facilities or office management leadership. Retail or product experience or exposure is a plus. Experience implementing and managing process improvements, and managing vendors and external partner relationships (fire and police dept for example).  
• Relationship building: Proven ability to build and maintain positive relationships with team members, cross-functional partners, and external stakeholders, fostering trust and respect while delivering results.  
• Technical skills: Solid excel and written communication skills; maintenance and repair budget management and expense tracking experience, experience with project management and ticketing tools (Jira) or similar platforms.  
• Ways of working: Highly organized with excellent communication skills, ability to move quickly and with an entrepreneurial and resourceful approach.  Commitment to and track record of showing Spanx’s values of teamwork, innovation, a growth mindset, trust and respect and customer/employee centricity in the workplace.  
• Ability to lift and move objects (such as office supplies, furniture, or shipments) up to 25-50 lbs.
• Health and safety programs (Red cross First Aid & CPR, Active Incident).
• Budget management.
• Experience in office redesign.

Spanx is proud of our continued Progressive People Practices…

• Company Healthcare Plan: $0.00 out of pocket (Employee only benefit)
  Fertility testing and treatment are included in Spanx’s medical plans, even without the diagnosis of infertility. 
• Parental Leave Policy: Primary caregiver receives 16 weeks AND will have the option to work a half-time schedule (20 hours per week) for up to four additional weeks with full-time (40 hours per week) pay.
• Mental Health Days: 10 days
• 401K: Matched up to 4% with immediate vesting.
• PTO & Company Holidays: PLUS two full weeks of companywide closures (one in the Spring; one between Christmas and NYE)
• Flex Friday: Year-round half day Fridays!