SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success—including brands like Bosch, LinkedIn, Skechers, and Visa—using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.

SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of. Our inclusive office environment welcomes and respects all.

As a Human Resources (HR) Coordinator in North America, you will be part of our People Connect Team, which sits within Global People Operations. This is a central role on our People team, as you will work to enhance the employee experience by providing rave-worthy customer service, while supporting HR projects and initiatives.

Your passionate, empathetic, forward-thinking, and can-do attitude will help our teams feel informed and supported, leading to a positive and greater connection to our company purpose. The ideal candidate will have strong verbal and written communication skills along with interpersonal and organizational skills.

In this role, you will be responsible for:

• Providing first-line HR support to employees by answering general employment questions related to policies/policy interpretation, payroll, benefits, etc.
• Assisting in preparing US employment documentation, including employment contracts, promotion letters, employment verifications and more
• Creating and maintaining employee records 
• Communicating all employment changes to HRIS & Payroll 
• Liaising with external partners, like insurance vendors or benefits providers
• Building strong internal partnerships to ensure a successful offer-to-onboarding experience for all candidates. 
• Helping drive efficiencies by identifying opportunities for automation within our processes and systems
• Ad-hoc reporting, special projects, and programs as requested
• Using professional, tactful,and diplomatic communication at all times and treating colleagues with dignity and respect 
• Maintaining a high level of confidentiality at all times
• Acting as  an ambassador of our culture by living our core values in everything that you do

• 2 plus years of experience in a professional office environment; preferably as a Human Resources Assistant or Coordinator.
• Exceptional multi-tasking and organization skills. 
• Project management experience, with the ability to respond to changing priorities, and enjoyment of a fast-paced, work environment.
• Ability to work across time zones to support assigned clients primarily located across the US, Canada, and Australia.

SmartRecruiters is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.