SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success—including brands like Bosch, LinkedIn, Skechers, and Visa—using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.

SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of. Our inclusive office environment welcomes and respects all.

As a Human Resources Recruiting Coordinator, your role is a particularly impactful and central role on our Talent Acquisition team. In this position you will support most steps of the applicant journey from apply to hire, and make sure everything runs smoothly.

Your passionate, empathetic, can-do attitude will help our candidates feel informed and supported, leading to a positive connection to our brand. Our applicants are our customers, and they deserve timely/accurate communication from our team (even if they aren’t hired for the job).

What you’ll deliver: 

• Lead the charge in maintaining the administrative side of non-technical recruiting including scheduling and tracking interviews, marking candidates as hired, tracking down interview feedback, preparing offers, and maintaining compliance/consistency across job ads
• In partnership with our recruiting team, ensure that all candidates have a  streamlined, productive, timely, and positive experience while interviewing with our team. For most candidates, this means moving from step to step quickly and being kept up to date on where they stand in the process
• Assist with answering candidate questions received via our career page chatbot (SmartPal)
• Proactively and positively engage with candidates via email or text to address any questions or concerns throughout the process
• Partner with HRBPs, Onboarding, and other teams to ensure a successful offer to onboarding experience for all candidates
• Create, correct, and send offer letters, templates, training materials, and other critical recruiting documents
• Co-own other team projects as needed

• 2+ years of high-volume/high-detail work experience. Particularly relevant backgrounds may include (but are not limited to): hospitality, customer service, executive assistant/office management
• Ability to track candidates and manage a high volume of tasks and projects and level-set stakeholder expectations

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.