Business Analyst - Operational Resilience

  • Castlefield Rd, Reigate RH2, UK
  • Full-time
  • Salary: Competitive
  • Department: IT
  • Working Hours: 35

Company Description

Here at esure Group, we’re no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we’re getting ready for more. It’s creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development.

Job Description

Purpose of Role:

We are looking for an experienced Business Analyst to work within our progressive team

The Day to Day:

  • Map all of the dependencies for systems supporting Important Business Services across esure to align with Operational Resilience regulation
  • Provide input and mentorship to impacts of failures within the dependencies
  • Design and test scenarios to prove esure’s ability to stay within defined impact tolerances
  • Continually look for ways to help improve team performance
  • Support the Head of Operational Resilience and the rest of the team in activities to provide an initial self assessment and to transition into a business as usual structure in March 2022
  • Promote resilience across the organisation to support our customers and business, reducing the overall risk to both
  • Produce accurate and timely data to support the programme at all levels of the organisation
  • Implement systems to support the recording of data associated with Operational Resilience
  • The role will be based in Reigate and may require some travel to Manchester & Glasgow



  • Experience in IT dependency mapping techniques
  • Knowledge of Disaster Recovery techniques
  • An understanding of PRA and FCA Operational Resilience regulations for financial firms
  • Strong reporting skills to produce reports up to Board level

Soft skills

  • Be resilient when coping with changing demands of a high focus programme
  • Excellent verbal and written communication skills
  • Ability to work with people across esure within and outside of IT Facilitation skills, running workshops for business units
  • Ability to work with people across esure at all levels
  • Attention to detail

Bonus points

  • A Service Continuity or Business Continuity background
  • Experience of large SaaS implementations
  • General Insurance experience
  • Building APIs or ETL tools to share data across platforms

Additional Information

What we will offer you in return:

  • A competitive salary that recognises your skills, experience and potential
  • 25 days annual leave plus 8 flex days (equivalent to bank holidays to be taken as and when suits you)
  • Bonus scheme
  • Flexible working – including hybrid working post covid
  • Staff discount on our products

At esure, we are committed to promoting equity, inclusion and diversity. We celebrate and nurture our diversity because it makes strong business sense and because it’s the right thing to do. We are passionate about making everyone feel welcome, included and comfortable bringing their whole self to work every day.

esure cares for our people, our customers, our society and our planet. We aim to ensure all colleagues and job applicants are given equal opportunity and our company is truly representative of all sections of society and our customers. esure is an inclusive environment which provides everyone the support they need to feel included, thrive, grow, meet their goals and have some fun.

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