Product Operations Manager

  • Full-time

Company Description

Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis?

Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page

If you have questions about the company or open roles you can Chat with an insider

Job Description

EcoVadis is the world leader in Sustainability Ratings. With 1,200 enterprise customers, 120,000 rated customers and 1.7M+ screened companies for risk, we are on a mission to guide all companies towards a sustainable world. EcoVadis Product and Solutions team, led by our Chief Solutions Officer, is responsible for overseeing the product strategy and prioritization, solution roadmap, and cross-company coordination to drive commercial success of named products and add-ons.

Within the Product and Solutions department, we are seeking a dynamic and experienced Product Operations Manager to join our team. The successful candidate will play a pivotal role in optimizing the efficiency and effectiveness of the solutions department, by overseeing key initiatives related to roadmap development and delivery, product communications and cross department collaboration.

Key responsibilities

  • Identify opportunities to enhance existing processes related to product development and portfolio performance (road mapping, delivery progress tracking, customer feedback, performance reporting, etc.), to increase efficiency and productivity by standardizing and streamlining workflows, and to facilitate communication and sharing of resources and data between departments;
  • Oversee the deployment, management, and optimization of internal tools utilized by the solutions team for roadmap planning, product delivery, product communications, and more, and their integration and interoperability with key systems used in other parts of the company;
  • Coordinate with cross-functional teams to ensure that requirements/dependencies in terms of supporting the launch of new features/capabilities in our products and platform are identified, understood, and addressed promptly; 
  • Oversee internal and external communications about recent and upcoming product releases, including but not limited to release notes, internal newsletters, solutions intranet hub, and the publication of customer-facing assets about the solutions roadmap;
  • Oversee the production of resources and assets for new employee onboarding, training, and development purposes;
  • Identify quality, information security & data protection needs within the department, collaborating closely with the Quality Team and process owners to define or update processes, and to communicate these across the department;
  • Drive a culture of continuous improvement within the product operations team, encouraging feedback, experimentation, and learning to drive innovation and excellence.

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Business Administration, or related field. Master’s degree preferred;
  • 5+ years of experience in product operations management or a related role within the technology industry, preferably in SaaS or B2B software;
  • Strong project management skills with a track record of successfully leading cross-functional teams and delivering complex projects on time and within budget;
  • Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization;
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and drive resolutions;
  • Experience with agile development methodologies and project management tools (e.g., Jira, Confluence, Azure, Product Board) is highly desirable;
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities;
  • Passion for sustainability and a commitment to EcoVadis's mission is highly desirable.

Additional Information

Location: Warsaw/ remote from Poland
Start date: ASAP

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Poland is full of talented professionals from various sectors who all share a desire to make an impact. We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

Benefits:

  • Support with all the necessary office and IT equipment
  • Optional (fully covered or co-financed) health care and life insurance
  • Multisport card and wellness allowance
  • Multicafeteria Lunch card
  • Annual performance bonus
  • Flexible working hours
  • Hybrid/ full remote work
  • Remote work from abroad policy
  • Internet and Electricity bill allowance
  • CSR activities
  • Modern, pet-friendly office in the city center (next to Rondo ONZ)
  • Community service day when volunteering

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).

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