Product Operations Manager

  • Full-time

Company Description

Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis?

Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page

If you have questions about the company or open roles you can Chat with an insider

Job Description

EcoVadis is the world leader in Sustainability Ratings. With 1,200 enterprise customers, 120,000 rated customers and 1.7M+ screened companies for risk, we are on a mission to guide all companies towards a sustainable world. EcoVadis Product and Solutions team, led by our Chief Solutions Officer, is responsible for overseeing the product strategy and prioritization, solution roadmap, and cross-company coordination to drive the commercial success of named products and add-ons.

Within the Product and Solutions department, we are seeking a dynamic and experienced Product Operations Manager to join our team. The successful candidate will play a key role in enabling the Solutions team by driving programs around strategic planning, roadmap delivery, cross-org alignment, internal productivity, and team development. This role would suit a candidate with prior experience in program management or product operations, including managing a team of direct reports.

Key Responsibilities

  • Strategic planning: Orchestrate the process of solution roadmap planning and ongoing review against key performance indicators (e.g. roadmap delivery, product & financial KPIs) to ensure that we translate portfolio strategy into business results, also considering upstream and downstream activities associated with this such as new business opportunity assessment, solutions marketing, and go-to-market frontline enablement programs;
  • Cross-departmental alignment: Drive upfront alignment and ongoing progress on collaborative cross-departmental initiatives by defining program objectives, planning key deliverables, resolving blockers/ dependencies, and facilitating leadership review. Identify opportunities and drive improvements in the underlying operating model between solutions and related departments;
  • Team development: Oversee the organization of team offsite events and monthly all-hands meetings to develop a shared sense of purpose across the department, facilitate training and development programs that will enhance the teams’ capacity to succeed, and develop resources to support the onboarding of new team members;
  • Product communications: Oversee programs for internal and external communications about recent and upcoming product releases, including but not limited to release notes, internal newsletters, solutions intranet hub, and the publication of high-quality customer-facing assets promoting recent launches and the upcoming roadmap;
  • Internal tools: Oversee the deployment, management, and optimization of internal tools utilized by the solutions team for roadmap planning, product delivery, product communications, and more, and facilitate the process of identifying new tools and driving adoption across the department;
  • Other initiatives: Oversee other initiatives to improve solutions-wide process and efficiency including but not limited to information security & data protection, project management, knowledge management, etc.

Qualifications

  • Master’s degree in Business Administration, and bachelor's degree in Engineering, Computer Science, or related field;
  • 5+ years of experience in program management, product operations management, or a related role within the technology industry, preferably in SaaS or B2B software;
  • Strong program management skills with a track record of successfully leading cross-functional teams and delivering complex projects from end to end;
  • Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization;
  • Experience leading a small team of individual contributors to accomplish overall goals, helping them deliver impact whilst growing their professional skills;
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and drive resolutions;
  • Experience with agile development methodologies and project management tools (e.g., Jira, Confluence, Azure, Product Board); 
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities;
  • Passion for sustainability and a commitment to EcoVadis's mission.

Additional Information

Location: Warsaw/ remote from Poland
Start date: ASAP

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Poland is full of talented professionals from various sectors who all share a desire to make an impact. We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

Benefits:

  • Support with all the necessary office and IT equipment
  • Optional (fully covered or co-financed) health care and life insurance
  • Multisport card and wellness allowance
  • Multicafeteria Lunch card
  • Annual performance bonus
  • Flexible working hours
  • Hybrid/ full remote work
  • Remote work from abroad policy
  • Internet and Electricity bill allowance
  • CSR activities
  • Modern, pet-friendly office in the city center (next to Rondo ONZ)
  • Community service day when volunteering

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).

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