Solution Consulting Associate - Japanese Speaker

  • Full-time

Company Description

Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles you can chat with an insider.

Job Description

Frontline employees engage and support all companies to leverage EcoVadis solutions in order to foster continuous improvement of sustainable business practices in global supply chains.

The Solution Consulting team’s mission is to enable action from insight. We are responsible for ensuring customers understand the value and practical application of EcoVadis solutions and services, so that they can progress on their sustainable procurement journey.

 

A Solution Consultant at EcoVadis acts as a trusted advisor to our customers along this journey. The Solution Consultant function provides sustainability knowledge and solution expertise throughout the sales cycle and full customer relationship by engaging customers in multiple ways, including understanding their needs and requirements and aligning them with the EcoVadis solution suite, developing proof of concepts, demonstrating solution capabilities, providing subject matter expertise during prospect and customer calls and specifying deliverables when providing additional services that support solution implementation.

 

This transversal role is pivotal to the sales process and customer experience, requiring coordination with multiple colleagues across various teams, including Sales Executives, Account Managers, Sustainability Analysts, Marketing, IT and Product/Solution teams

 

The successful candidate will possess a passion for critical thinking about sustainability, understand the latest sustainability regulations and trends, and be eager to learn in detail how EcoVadis solutions and services enable companies to tackle sustainability challenges.

 

Key Responsibilities

  • Prepare high quality solution demonstrations and answer prospects’ and customers’ functional and technical questions (meetings, tenders/questionnaires, overall RFx process)
  • Work with large clients to develop and deliver additional services when specific sustainability expertise is required to support customer programs, with a particular focus on EcoVadis’ evolving reporting capabilities and regulatory due diligence support
  • Continuously support frontline teams, prospects and customers to better understand EcoVadis solution capabilities in relation to their sustainability priorities and program expectations
  • Facilitate and deliver training to frontline teams on sustainability topics and solutions
  • Provide feedback by relaying solution enhancements and future roadmap requirements to Product, New Solutions and Rating Methodology teams, acting as an advocate for prospect and customer needs to the business, intensifying issues quickly

Qualifications

  • Subject matter expert in sustainability, with up-to-date knowledge of the supply chain regulatory landscape and trends in sustainability reporting
  • Adaptability is key: the ability to navigate a fast-growing organization and take a flexible approach in the dynamic, fast moving field of sustainability, ESG and sustainable procurement
  • Experience in delivery of consulting services involving multiple stake-holders
  • 2-3 years' experience in a related position
  • Bachelor's Degree required. Master’s Degree preferred (Sustainability and/or Business)
  • Critical reasoning skills in order to identify problems and provide solutions quickly
  • Analytical, organized, detail oriented, multitasking, and disciplined. Proven fast learners, self-motivated
  • Excellent written and verbal communication skills in English and Japanese as well as presentation skills are key
  • Additional language skills are a plus (e.g. Mandarin)
  • Ability to effectively work within a team and to collaborate is required
  • Client-facing experience
  • Open minded, curious and enthusiastic

Additional Information

  • Beginning: 1st January 2024
  • Full-time permanent contract
  • Location: Yotsuya Tokyo
  • In return for your expertise and energy, we offer:

  • Working Hours: 40 hours per week from Monday to Friday
  • Social Insurance
  • Commuting Allowance
  • Work Model: Hybrid Work Model

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).

 

 

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