Work smart, have fun and make an impact!

EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page.

If you have questions about the company or open roles you can chat with an insider.

What would you do in this role?

Working across the breadth of our tech organization, and beyond, you’ll bring your extensive Jira best practices, to assist our adoption and ramp up our expertise in the Jira platform. With a keen eye on innovation and scale, you’ll work with business and tech stakeholders, project leads and team leads with a view to enabling our product, development and systems operations teams to effectively use Jira as our central ticketing and service management platform across EcoVadis

What do you need to apply?

• Is comfortable being referred to as a Jira specialist, and can demonstrate the same.
• Demonstrable experience in analyzing existing project management/process workflows and re-inventing/implementing them on the Jira platform.
• Experience understanding key metrics and developing the Jira dashboards and reporting that provide intuitive, useful information for different audiences.
• Strong track record of building relationships with stakeholders and business partners to ensure their needs are represented in the finished work.

Position Responsibilities: 

• Together with Service Desk Lead working on designing, analysing and developing  workflows; building custom applications; developing  mechanisms to automate manual processes
• Provide assistance and advice in discussions regarding JIRA, especially as new implications arise in the environment with internal users accessing the current and new instance and learn to be the Subject Matter Expert 
• Creating and maintaining technical and/or user facing documentation for training.
• Partnering with various team leaders and project leads to implement consistent process and usage of JIRA
• Develop strong understanding of tools integrated with JIRA (AAD, TFS, Confluence, Google Workspace...)
• Partner with IT and Security teams to ensure roles, profiles, permissions, and provisioning are streamlined and built for scale.
• Assist the Service Desk Lead in his daily operational tasks.
• Helping to strengthen use and adoption of Jira tools (JSM and confluence among others) following best practises and scalable strategies.
• Serve as a subject matter expert on Jira to field questions and provide hands-on support to different teams as they move forward with adoption of Jira tools and practises.
• Develop effective dashboards and reporting to support leadership and project teams.
• Sharing best practices to help guide teams to technical excellence in using Jira and related technologies.
• Animate workshops related to Service management and JIRA tools as may be required or assisting the Service Desk Lead in doing so.
• Identify and build relationships with the key stakeholders and teams to foster collaboration in working to solutions.
• Help with defining the vision and strategy of JIRA tools within the organisation
• Implement reporting and dashboards using BI tools.

• At least 1year experience as JIRA Administrator
• Experience working with schemas, workflow and schemes on JIRA.
• Able to assist in translating business needs to JIRA projects.
• A desire to be a team player for working in highly collaborative environments.
• Experience with agile principles and project management methodologies would be a plus
• Self-motivated, creative, results driven, solution oriented, driven to succeed. Able to work around ‘blockers’ with teams and help the Service Desk Lead come up with long-term solutions.
• Good level of accuracy and attention to detail.
• Organised and able to manage projects
• Ability to learn new systems and technology quickly.
• Excellent English written and verbal communication skills.
• Degree in Information Technology, Business, Computer Science, or other related field
• Experience working with API and Python is a plus.
• Jira and/or ITIL certifications is a plus.
• Experience working with Confluence, OpsGenie and other Atlassian tools are a plus
• Experience working on BI tools is a plus.

Start date: ASAP

Full time position, 

Location: Warsaw, Poland - Rondo ONZ, Spektrum Tower or remote

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Poland is full of talented professionals from various fields who all share a desire to change the world.

We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

Our team enjoys the benefits of flexible working. Some of us work from home and some prefer to work from our easily accessible (metro, tram, bus, bike, suburban train) office hub in the heart of Warsaw. We have regular onsite and online team breakfasts. Our CSR team coordinates events where we can give back to local communities and ecosystems. At the office you can chill in break areas, enjoy a panorama of Warsaw or visit our lovely terrace.

EcoVadis will support you with all the necessary office equipment, holidays in line with Polish labor law, optional (fully covered or co-financed) health care and life insurance, Multisport card, French or Polish classes as well as a lunch card. Everyone at EcoVadis can also use a community service day when volunteering.

Our hiring team looks forward to reviewing your CV and cover letter / portfolio with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions and neurodiverse candidates. If you need any adjustments, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity and inclusion and does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique.