UX Researcher
- Full-time
Company Description
Work smart, have fun and make an impact!
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.
Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.
Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles you can chat with an insider.
Job Description
We are looking for a UX Researcher to support our product team. You will be responsible for leading all research initiatives and have an opportunity to contribute meaningfully to a growing sustainability business. In your role you will work closely with UXUI Designers, Product Managers and CX Specialists to deliver the best customer experience.
You will:
- Plan, design, prepare and run user research activities to support UXUI Designers and Product Managers in continuous improvement of our platforms
- Support Product Managers in constructing and validating their long-term product strategy with target customers
- Make recommendations on how to optimize CJs, features and our services
- Synthesize user research findings into valuable insights
- Lead and moderate usability and user testing sessions with internal stakeholders and end users
- Design, execute and analyze quantitative and qualitative surveys
- Create and contribute to the overall product and research strategy
- Organize and moderate cross-functional workshops
- Educate the organization on best methods and techniques for effectively and efficiently validating our requirements and concepts at different parts of the product development cycle
- Prioritize and effectively communicate the value of the findings to the entire company
Qualifications
- 3+ years of experience working on user-centric web design projects
- Ability to distill complex problems into clear recommendations
- Great storytelling skills
- Proficiency in prototyping tools (we use Figma and Axure)
- Ability to work independently with minimal supervision, as well as collaboratively within a broader team
- International research experience
- Full business proficiency in English
- (ideally) Interest in sustainability, CSR, ecology
- (ideally) Experience in working with advanced SAAS projects
- (ideally) French language at communicative level
Together with your CV, kindly share your UX research portfolio demonstrating types of research you have done, how you approach problems, and how you deliver results.
Additional Information
Location: Warsaw / Remote
Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Poland is full of talented professionals from various fields who all share a desire to change the world.
We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.
Our team enjoys the benefits of flexible working. Some of us work from home and some prefer to work from our easily accessible (metro, tram, bus, bike, suburban train) office hub in the heart of Warsaw. We have regular onsite and online team breakfasts. Our CSR team coordinates events where we can give back to local communities and ecosystems. At the office you can chill in break areas, enjoy a panorama of Warsaw or visit our lovely terrace.
EcoVadis will support you with all the necessary office equipment, holidays in line with Polish labor law, optional (fully covered or co-financed) health care and life insurance, Multisport card, French or Polish classes as well as a lunch card. Everyone at EcoVadis can also use a community service day when volunteering.
Our hiring team looks forward to reviewing your CV and cover letter / portfolio with a guaranteed response to every application. A new job with purpose awaits you!
Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.
Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions and neurodiverse candidates. If you need any adjustments, please let the hiring team know.
Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity and inclusion and does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique.