About Merkle

Merkle is a data-driven, technology-enabled, global performance marketing agency that specialises in the delivery of unique, personalised customer experiences across platforms and devices. We call it ‘people-based’ marketing, and with over 25 years’ experience, we are proud to be recognised as a global leader.

Merkle’s heritage in data, technology and analytics is the foundation for our understanding of consumer insights that inspires our people-based marketing strategies. Combined with our expertise in performance creative and media, we can then offer our clients content-driven, contextual customer experiences that increase business growth.

In 2016, the agency joined dentsu, one of the world’s biggest media companies to form the Customer Experience Management (CXM) Line of Business.

The Role

Join our team!

We are looking for a proactive, enthusiastic, and creative Dynamics 365 Developer with experience of D365 Marketing and Sales to integrate into our growing team working across a diverse mix of clients. You will report into our Head of Marketing Platforms.

As a Dynamics 365 Developer, for multiple client projects, you will manage the developing of customised solutions within the Dynamics 365 Sales and Marketing platforms. This includes coding, unit testing, building new applications, and creating existing ones.

You can display technical skills, and the ability to work with cross-division, teams from project launch to completion.

Life as a Dynamics 365 Developer at Merkle

• You will from part of a team of experienced technical consultants - there is not much we don’t know about marketing technology implementation!
• Demonstrate technical expertise while developing marketing platform data-centric solutions.
• Oversee delivery tasks from development, testing, and deployment
• Ensure agreement of our requirements with Merkle policies, and with industry best practices
• Resolve problems including client data feed issues and recommend appropriate courses of action.
• Create solution documentation and Run Books for the developed client implementations.
• Stay informed about industry technology innovations, new business practices, and third-party technology solutions.
• Help us improve by identifying internal processes based on recurring client requests or evolving industry standards.
• Be a consultant and technical expert on Dynamics 365 to serve clients’ needs.
• Stay ahead of the curve with MarTech innovations, educate yourself and ensure others on current and latest technologies.
• The team is experienced in multiple software technologies, you will have the option to cross train and enhance your knowledge – you could expand your product portfolio with a range of other tools (such as Adobe Experience Cloud, Salesforce Marketing Cloud, Braze, mParticle, or Bloomreach).

What we are looking for in you

• A Microsoft certified professional in
  • 365 Marketing Functional Consultant Associate or
  • 365 Sales Functional Consultant Associate
• Experience implementing Dynamics 365 Marketing, Sales and Customer Insights projects, from implementation to QA and handover (either as an external agent or in-house) for two or more separate organisation implementations.
• Experience working in Visual Studio and Azure Development Ops for Agile/SCRUM environments, including deployment through Development Ops pipelines.
• Hands-on development and deployment experience of Plugin development (JavaScript, C#, HTML), Custom Workflows and Web resources.
• Power platform knowledge, specifically Power Apps and Solution Patching, but Power Automate and Business Process Flows would also be desirable.
• Power Platform administration knowledge, including security roles and rules, duplicate detection and deploying Post State Management xml changes would be beneficial.
• It is important to have experience working with the Microsoft Dataverse custom entities.
• We expect you will have circa 2-4 years’ experience in a similar role.
• A general programming knowledge, including, Data types, Object-oriented structures, Operators, Conditionals, Inheritance, DOM, JSON, or RESTful APIs would be advantageous.
• An understanding of databases, data warehouses, data lakes, data modelling, data integration, structured/unstructured data and ETL concepts would be a bonus.
• Present to all kinds of audiences with the ability to work with people of varying backgrounds, technical abilities, languages, and cultures.
• Interpret our technical goals and need

What we'll give to you:

Whether it's the joy of working with people at the top of their game or the Merkle social calendar, people love working here – and we hope you will too

• Flexible hybrid working with wonderful central London office location
• Career development through Merkle University and other tools; with access to courses, textbooks, mentorship, and external training funding
• Private Medical Insurance, Company Pension, life insurance, and other corporate benefits
• A selection of other benefits includes 3 wellness days, birthday day off and 2 volunteer days.

Diversity, Equity & Inclusion

Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.

As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.

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