Are you a structured facilitator, and can you see yourself working in a dynamic and Agile environment – then keep on reading!

Along with eight amazing colleagues, of which three are based in Copenhagen, you will plan and balance the capacity of more than 600 colleagues across Merkle Northern Europe (NE).

You will plan for approximately 150 colleagues from different departments. This means that you help staff our projects based on these colleagues' skills, capacity, preferences and other already defined KPIs.

Your days are filled with meetings, follow-ups, and a lot of stakeholder management and collaboration with different team leads, department leads, client directors, IT, and the Merkle NE operations team.

You will be part of an experienced team with clearly defined responsibilities that work in a structured and process-oriented way to accommodate the continuously changing requirements from the business.

Tasks include:

• Facilitate meetings and follow up on actions with your stakeholders
• Process and update resource requirements in our resource management tools (RessourceGuru, Workbook, Workfront, and Excel)
• Facilitate of weekly meeting(s) to adjust next week's planning of your teams
• Weekly capacity planning meetings with team leads and department leads
• Weekly meetings with client executives
• Monthly reporting of your teams' utilisation and availability.

Working at Merkle

Merkle is a leader in data-driven customer experience management (CXM). We provide expertise in customer experience strategy and consulting, user experience design, CRM, data management, commerce, mobile, content management systems (CMS), adtech and martech platforms.

We embody the combination of local and global: Here in Denmark we are more than 300 colleagues working in the offices in Copenhagen and Aarhus, and we are part of the Northern Europe cluster, which means that we work closely with the Netherlands, Sweden & Norway. We are also a part of Merkle worldwide and dentsu – a global agency network covering 145 markets.

Benefits:

• A nice pension scheme + health insurance
• Daily-cious breakfast and lunch from our in-house chefs
• An unlimited amount of coffee, tea and supportive colleagues
• Wine tasting club, running club, game nights, grand parties, fun events

We have employees who've stayed with us for 5, 10, 15, and even 20 years! This is surely due – in part – to our culture; we try our best to take good care of each other, our clients, and the world around us.

Your educational and professional background is not essential, but we imagine that you have a bachelor's degree or more. You have probably worked for a few years or more as a project coordinator/manager, EA, PA, operations manager, planner, HR administrator or similar.

We expect you to tick these boxes:

• You are structured and love a good check list
• You can deal with open tasks and not being able to finish a task on your own
• You are service-minded and professional; your colleagues are your clients
• You can manage when the scope of a task changes - even if it's last minute
• You know when to bring the right people together so decisions can be made
• You have experience with repetitive administrative tasks
• You are fluent in English.

Is your heart racing a little now? If you can see yourself in all this, we would love to hear from you.

Please send us your CV or an updated LinkedIn profile.

For any questions, contact Tine Moe, Senior Talent Acquisition Partner, on mail: [email protected].

Merkle do not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

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