Account Coordinator

  • 7001 Columbia Gateway Drive, Columbia, MARYLAND
  • Full-time

Company Description

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 9,600+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the US, EMEA, and APAC. In 2016, the agency joined the Dentsu Aegis Network. For more information, contact Merkle at 1-877-9-Merkle or visit

Diversity is embedded in who we are and all that we do: our mindset, our solutions, and in our teams to empower an inclusive, equitable environment. We put our people at the center, creating space for growth, understanding, and learning so they can thrive. Our differences make us richer and enable stronger relationships with each other and foster greater impact for our clients. We engage with our communities to drive positive social impact by fostering equity and working to create a digital society that works for all. Merkle is an agency of dentsu.   

Job Description

The Account Coordinator assists with all aspects of the account and account management. Will learn and operate Merkle processes and take heavy administrative burden off more senior account team members allowing them to focus on supervising client deliverables. Will support all levels of the account team, clients, and vendors. Should be well-organized and flexible, possess strong project coordination abilities, have great attention to details, and be eager to learn and grow.

Coordinators are responsible for tracking jobs, coordinating and scheduling meetings, routing work activity through internal and external channels in partnership with account managers, proofreading, quality assurance, and supporting account management needs related to the execution of financial reporting, billing, and invoicing. Coordinators also support the project management cycle by keeping and distributing meeting minutes and status reports, organizing project documentation, and monitoring project statuses under the direction of account managers. 

  • Assist the account team on all aspects of the account to assure flawless execution of deliverables. 
  • Eagerly contribute to projects wherever needed. 
  • Demonstrate consistent attention to detail. 
  • Apply learnings to new tasks independently. 
  • Demonstrate growing understanding and implementation of internal processes. 



    • Bachelor's degree required 
    • Marketing/Advertising internship in client services/account management or 1-2 years’ experience in client services/account management in an advertising agency, marketing company, or client-side marketing department. 
    • Written and verbal skills 
    • Word, Excel, PowerPoint, Adobe
    • Ability to multi-task and work well in a fast-changing environment

    Additional Information

    Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit

    Employees from diverse or underrepresented backgrounds encouraged to apply.

    Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.


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