We're Carat, the most progressive media agency network in the world and the world’s first media agency.

Role Purpose: The Digital Associate is responsible for the day-to-day management of campaigns and providing direction and development to Digital Assistants.  Digital Associates will work closely with the other members of the client service organization to ensure success on client campaigns for any of the brands under the Dentsu Aegis Network of agencies including: Carat. The role will include both client service responsibilities and hands-on-keyboard campaign management. 

Key Accountabilities:

•        Act as the day-to-day internal client contact responsible for communicating pace and performance, optimizations, troubleshooting, campaign launches, and reporting 

•        RFP management and communication, Digital Associate will work closely with Digital Supervisor to provide clients with strategic cross channel recommendation

•        Responsible for the ongoing training and mentorship of Digital Assistants

•        Analyze data, interpret, and communicate insights from multiple sources to make complex optimizations to enhance pace and performance 

•        Troubleshoot campaign set up, tag management, brand safety set up, performance and pace fluctuations

•        Contribute to strategic growth of account through generating insights and operational/technology-driven efficiencies

•        Develop presentation creation and communication skills 

•        Support the compilation of key deliverables for wrap up reporting including reporting and analysis, insights, and visualization 

•        Demonstrate the ability to analyze audience data and activate against them cross channel across multiple platforms 

•        Accountable for partner communication and deliverables including managing IOs, fees, discrepancies, and reconciliation

Qualifications

·       Bachelor’s degree

·       3 years of agency or client experience working with digital media buying and ad serving platforms and technologies (direct, programmatic and social)

·       Excellent verbal and written communications

·       Familiar with digital media planning elements and tactics

·       Highly analytical and great problem-solving skills

·       Ability to pre-empt issues and be proactive in producing solutions

·       Capable to work under pressure and with short deadlines

·       Aptitude to build and maintain strong working relationships

·       Solutions orientated with strong critical thinking skill

·       Excellent Excel skills

·       Experience working with business applications; MS Office Suite desired

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.