More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

The Role

We’re on the hunt for a tech-savvy doer who’s ready to shake up how HR works. As our HR Digitalisation & Automation Expert, you’ll be the engine behind our digital transformation - turning ideas into action, and complexity into clarity.

You’ll monitor the tools' effectiveness, shape the processes, and bring automation and AI into the everyday. Think less admin, more impact!

What You’ll Do

Build and Deliver

• Lead HR digitalisation projects from whiteboard to go-live.
• Design smarter workflows and automation strategies that scale.
• Make sure everything runs smoothly, securely, and compliantly.

Translate and Prioritize

• Turn business needs into crisp, actionable requirements.
• Keep the backlog sharp and focused on what matters most.
• Balance ambition with feasibility - and always aim for impact.

Automate and Elevate

• Spot automation goldmines and bring them to life with RPA, low-code, or AI tools.
• Roll out smart solutions for screening, scheduling, self-service, and more.
• Work hand-in-hand with AI/ML inhouseb teams to reuse models and stay aligned.
• Keep it all compliant with the EU AI Act and internal standards.

Connect the Dots

• Use data models and data lakes to power better decisions.
• Build analytics into the system, not as an afterthought.
• Keep performance high and user experience seamless.

Partner and Enable

• Collaborate across HR Tech, IT, vendors, and every P&C team.
• Support rollouts with training, documentation, and change management.

What You Bring

• Strong tech skills in HR systems, automation (i.e., UiPath, Power Automate), and AI tools.
• A working knowledge of data models, data lakes, and how to use them wisely.
• AI/ML/LLM literacy—you don’t need to build the models, but you know what they can do.
• A solid grasp of GDPR, the EU AI Act, and responsible tech use.
• Curiosity, ownership, and a bias for action.
• The ability to cut through complexity and get things done.

Want to make HR smarter, faster, and more human? Let’s talk.

With more than 1,000 passionate professionals located across 10 European offices, we believe our success comes from working together and leveraging our international strengths. Expect to work in a hybrid environment, collaborating with colleagues in different locations remotely or face-to-face at the office.

Our benefits:
🐾 20% discount in our zooplus shop
📖 Internal and external training
🎈 Team events
✈️ 28 vacation days and days off on 24th and 31st of December
🏋️ Corporate rates at a local gym chain (Body & Soul)
📱 Company mobile phone for work and personal use

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.