Junior Operations Associate (Fleet Compliance)

  • Full-time
  • Department: Strategy

Company Description

Wolt is a Finnish technology company and we’re best known for our food delivery platform. Food delivery was just a start, and now we are exploring and expanding our platform with other business verticals in retail and grocery. We’ve grown significantly in the last years, expanding our operations from just four countries across the Nordics, to 28 countries across Europe and Asia today. And we’re just getting started.

Job Description

This is a an entry-level role. 

As the Operations Associate for Fleet Compliance, you'll play a crucial role in maintaining the integrity of our delivery network and ensuring the safety and well-being of our couriers.You will ensure that our fleet partners comply with all relevant regulations and internal policies.If you want to develop your career in compliance, operations, or business within a dynamic and growing company, then this is the role for you. 

Key Responsibilities:

  • Collaborate with fleet companies to ensure smooth communication and information flow.

  • Work closely with the local operations and business development teams to align on compliance strategies.

  • Schedule and facilitate meetings with fleet partners to discuss compliance matters.

  • Gather and organize documentation required for compliance audits.

  • Conduct audits of fleet partners to assess their compliance with regulations, contractual obligations, and internal policies.

  • Prepare detailed reports documenting audit findings, including any instances of non-compliance.

  • Work with management to implement recommended changes and enhance compliance processes.

  • Contribute to developing and updating compliance guidelines, workshops, and training materials.

  • Assist in expanding the compliance program to verify delivery guidelines and practices.

  • Prepare regular reports on compliance activities, key performance indicators, and audit findings for management.

Qualifications

  •  Strong organisational and administrative skills
  • Excellent communication and interpersonal skills
  • Previous experience in a customer-facing or administrative role would be beneficial
  • Fluency in English and Hungarian 
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