Office Operation Manager

  • Full-time
  • Department: Operations

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 26 countries and 170 cities.

Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.

In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.

Job Description

We are looking for an experienced Operation Manager to be the face of our on site facilities and workplace teams. providing our 800n employees and guests excellent customer experience. You would be responsible for managing Tel Aviv site and also provide remote support for our small satellite offices within Israel. 

What you’ll be doing

  • Day to day management of our Israel offices as part of the wider real estate team consisting of external vendors 
  • Manage on site team of facilities service vendors and receptionist, providing oversight and vendor performance management 
  • Service level management through external vendors as well as landlords services 
  • Act as point person for all front of house, maintenance, supplies and equipment queries with overall control and quality management of all on site facilities services 
  • In charge of all supplier invoices - price review, working closely with the supplier accounting departments, and follow-up until payment
  • Collaborate with central global real estate teams in developing and implementing office policies, setting up procedures and standards, as well as local landlord relationship management 
  • Helping in arranging of events, off-sites, and get-togethers
  • Create and manage service facilities budget and provide reporting on spend and savings opportunities

Qualifications

  • solid experience in office/ workplace or facilities management with a strong customer service skills and attitude
  • Knowledge of local workplace guidelines and codes to operate within large companies.
  •  Have ability to multitask and handle large amounts of information, tasks and details requiring your attention, with a constant will to learn and improve in your job. 
  • You enjoy taking ownership and solving problems independently and proactively.
  • You are a strong communicator, with full professional proficiency in English and Hebrew
  • You are familiar with Microsoft Office and / or Gsuite 

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Along with a competitive salary and benefits, you will also be eligible for our stock option plan. 

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!

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