HR Operations Specialist (1 year fixed-term contract)
- Full-time
- Department: People & Talent
Company Description
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 7 years ago, Wolt has expanded from a restaurant food delivery platform in the Nordics to a leading player in the delivery of everything across EMEA. Wolt works together with tens of thousands of restaurant and retail partners, as well as with over a hundred thousand courier partners across 25 countries and 250+ cities. In November 2021 Wolt and DoorDash announced they are joining forces, and the transaction is expected to close in H1 2022. We continue to expand rapidly and are looking for more talented individuals to join us.
Wolt not only offers great apps to customers and partners, but is also developing a broad range of technologies and solutions. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of minutes, in the customer’s own language.
So, why work at Wolt?
At Wolt, we’re about getting things done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.
Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.
Join us today to build Wolt together.
Job Description
The People Team at Wolt consists of about 140 HR, Payroll and Talent Acquisition professionals located in Budapest, Helsinki, Copenhagen, Berlin, Tel-Aviv, Tallinn, Athens, Tbilisi, Tokyo and more. We’re a global People function, well-respected by the people and teams that we support and partner with. To reach our next exciting stage growth plans, we are now expanding our People team and looking for an experienced HR professional to help build our HR operation in Georgia and contribute to the HR function across the Region East (Kazakhstan, Azerbaijan, Georgia).
We’re on an incredible journey right now to rapidly transform and scale our HR service and team even further in the region and globally. That makes now the very best time to join our HR Team! So, come and play your part in the HR success story at Wolt!
As our Interim HR Operations Specialist in Georgia you will support us with the employee lifecycle at our Georgia offices and in the region.. Your central focus will be to quickly audit and build on the core HR foundations that are already in place and take our HR service delivery to the next level. You’ll do that both for our core business and Wolt Market.
Responsibilities
- Full employee lifecycle support, from onboarding to offboarding and everything in between to ensure positive experience for all employees.
- Supporting our managers and team mates with HR and people-related enquiries including policies, time-offs, compensation and benefits, conflict resolution and other matters.
- HR system updates (we use Workday, Quinyx and others) and associated employee data quality management.
- Maintaining accurate and up-to-date employee and payroll data and HR documentation and ensuring that accurate monthly payroll input data is produced on time.
- Supporting in the writing and maintenance of people policies, manager guides and training sessions for team leads.
- Drafting and advising on local benefits, HR legal and compensation related matters.
- Working closely with our local partners, e.g. payroll and legal, to ensure that HR operations in your functions are running smoothly and compliantly.
- Driving a positive employee relations culture.
- Supporting and developing any other HR processes and practices in close partnership with the Regional People Partner for the East Region.
- Ensuring general HR compliance and managing employee relations cases.
Qualifications
- A solid HR Generalist/HR Operations background ideally in a multi-country, global and scaling environment.
- A solid understanding of core HR principles and best practices, with a view of what works and what doesn’t.
- Good working knowledge of the Georgian legal landscape and statutory requirements when it comes to employment legislation.
- Experience with Workday (or other HRIS systems), people policies (creation and maintenance) and compensation and benefits-related topics.
- Hands-on experience with the payroll cycle.
- Experience working with shift workers will be considered a significant asset.
- We’re a tech company: passion and skill for tech and data is a must!
- You enjoy taking ownership and solving problems proactively.
- You have strong communication and interpersonal skills, with the ability to build effective relationships at all levels of the organization.
- Full working fluency in Georgian and English.
- A problem-solving and can-do attitude combined with networking skills, assertiveness and the willingness to take initiative.
- You work well in a team and are completely comfortable collaborating remotely and dynamically using digital tools such as Slack and Zoom.
Additional Information
If you are creative, like moving fast, and thrive in a dynamic environment where you get to be proactive and figure out what to do (rather than wait to be told) – then apply today.
What you’ll get by joining us
- Opportunity to be part of building something exceptional, in an international environment
- Lots of learning and growth in a globally scaling tech company
- Competitive salary + long term incentive plan available
If you have any further questions about the position, you can turn to:
Roman Jagela, Talent Acquisition Partner - [email protected]
Please note that we do not accept applications sent by mail. You should submit your application through our careers website!