Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platforms to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand. 

So, why work at Wolt?

At Wolt, we’re about getting things done.

You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

We are looking for a strategic thinker with a strong bias to action who is excited to solve problems and improve our business. The ideal candidate can flex between scrappy executing, data analysis, executive communication and cross-functional management. You’ll join the Merchant Strategy & Operations team, where we’re focused on building the best merchant selection for our customers. 

The Merchant Pricing Strategy Manager (Sr.) plays a pivotal role in developing and implementing commission pricing strategies aligned with business goals and market dynamics. Responsibilities include conducting market analysis, tiering commission structures, and packaging pricing for merchants. Additionally, the specialist drives renegotiation strategies with existing merchants, builds strategic viewpoints on exclusives, and develops frameworks to improve ROIs.

You will report to the Director of Merchant Strategy & Operations and lead cross-functional collaboration between Wolt operations, sales, marketing, product, finance to hit selection goals across 25 countries. This role will be located in Berlin or Helsinki.

What you will be doing

• Build merchant pricing (commission) strategy: Build strategic frameworks and actionable playbooks on how to segment merchants, create tier based commission targets for our new and existing merchant base to achieve our business revenue goals 

• Operationalize pricing (commission) strategy: Work closely with central and market commercial leaders to implement merchant commission playbooks and drive towards our commission targets 

• Commision Packaging: Help package commissions and pricing for merchants, leveraging insights from market analysis and commission tiering strategies to create compelling pricing packages tailored to merchant needs

• Merchant Exclusivity Optimization: Develop strategic viewpoints on exclusives and drive frameworks to improve return on investments (ROIs) for exclusive partnerships, maximizing revenue and profitability for Wolt and its merchant partners

• Merchant Commission Goal Setting: Transform our business goals into market level goals based on growth priorities of the markets, competitive environments and market dynamics 

• Drive Market Insights: Conduct thorough market analysis to understand industry trends, competitor pricing strategies, and customer behavior to inform merchant commission strategy

• Continuous Improvement: Continuously evaluate and refine tiering and packaging strategies based on feedback from merchants, market dynamics, and internal data analysis.

• You want to affect change every day, are result-oriented and can operate in fast-paced environments. 

• You have 6+ years work experience in consulting, investment banking, operations, technology, startups, or related experiences. A combination of 2 or more of these experiences is a plus.

• You enjoy solving problems, you are comfortable with data and have solid analytical skills (SQL a plus)

• You do not shy away from getting your hands dirty, building and testing - you are comfortable in a place where the playbooks are still to be defined and built

• You have experience using CRM systems (Pipedrive & Salesforce a plus) and working with technical teams

• You have an ability to build cross-functional partnerships at all levels across technical and non-technical teams to achieve common goals

• You communicate clearly and concisely in written and verbal comms

What you’ll get by joining us

• Opportunity to be part of building something exceptional, in an international environment
• Lots of learning and growth in a globally scaling tech company
• Along with a competitive salary and benefits, you will also be eligible for our stock option plan

Next steps

If this sounds like you, then click below to get the conversation going! :)

Please note that we do not accept applications coming in via email. Please submit your application via our job portal.