Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 7 years ago, Wolt has expanded from a restaurant food delivery platform in the Nordics to a leading player in the delivery of everything across EMEA. Wolt works together with tens of thousands of restaurant and retail partners, as well as with over a hundred thousand courier partners across 23 countries and 250+ cities. In November 2020 Wolt and DoorDash announced they are joining forces, and the transaction is expected to close in H1 2022. We continue to expand rapidly and are looking for more talented individuals to join us.

Wolt not only offers great apps to customers and partners, but is also developing a broad range of technologies and solutions. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of minutes, in the customer’s own language.  

So, why work at Wolt?
At Wolt, we’re about getting things done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Are you a service-minded professional looking for your next challenge? Does being a part of one of the World’s fastest-growing companies interest you? If so, then we’d love to chat!

As we are growing rapidly, we are recruiting a Restaurant Associate Support to support our restaurant partners and ensure the best possible partnership along their journey with Wolt. As a Restaurant Associate, you will act as a key communicator between our operations team and restaurant partners in order to ensure optimal success. As well as defining and shaping our restaurant support to take it to new heights. The role is based in Warsaw.

What you’ll be doing

• Building relationships with our restaurant partners by training them on using our systems and keeping them up to speed on any updates.
• Ensuring our portfolio of restaurants reaches the highest Wolt service standards by conducting frequent quality and satisfaction checks.
• Being responsible for our menu platform and always being up to date with the text and visuals that reflect the Wolt brand.
• Supporting our restaurant partners in solving their queries and answering any questions they might have during their journey with Wolt.
• Helping our restaurant team in any other urgent cases.
• Sharing best practices amongst the restaurant team.

• Excellent interpersonal skills - you will be working with a lot of different people and restaurant partners.
• Structured, detailed, and service-oriented.
• Self-starter and a passion for food.
• Fluency in Polish and English is a must.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!

If you have any further questions about the position, you can turn to: Talent Acquisition Partner, Kristina Nikolic- [email protected]

Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page, and submit your application in English!