Restaurant associate - support
- Full-time
- Department: Sales
Company Description
About Wolt
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platform to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand.
So, why work at Wolt?
At Wolt, we’re about getting things done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.
Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.
Join us today to build Wolt together.
Job Description
Are you a service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest growing companies interest you? If so, then we'd love to chat!
Role background
Wolt has been growing rapidly in Poland ever since we entered the market in 2018. We’re now in 14 cities with more to come, and this means more restaurants to partner with along the way too!Our Restaurant Support Team is an important part in the restaurants journey. Our team helps the restaurants in its smooth operation on the platform, among other things, by updating the menu. As such, we need to bring in the team's a Menu superstar! :)
This role requires a solid mix of both communication and organisational skills - you must be structured and detail-oriented. Adaptability and a strong service mindset also come naturally to you too.
What you'll be doing
- Managing the team working tool
- Uploading restaurants' menus to the platform
- Ensuring the standards established for the layout of the menu
- Ensuring special attention to the correctness of the Polish language stylistics, grammar, spelling, punctuation
- Supporting venues in the process of adjusting their menu to our standards
- Creating and using various process tools in Google Sheets environment
- Supporting the Restaurant Support Teams in various projects
Qualifications
- Excellent interpersonal skills - you will be working with a lot of different people and restaurant partners.
- Experience within customer support, account management, or administration.
- Structured, detailed, and service-oriented.
- Self-starter and a passion for food.
- Fluency in Polish and English is a must.
Additional Information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then this is something for you!
We will be reviewing applications on an on-going basis, and fill the position once the right person has been found, so send through your application ASAP :)
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