We are looking for an experienced, hands-on technical lead & solution architect to take technical ownership of our Microsoft Dynamics 365 CRM platform. Following the implementation and launch of Dynamics 365, we are entering a new phase focused on platform stability, scalability, continuous development, automation, and operational efficiency. 

In your day-to-day, you will: 
• Own and continuously evolve the technical architecture of the Dynamics 365 CRM platform 
• Establish and enforce consistent development standards, best practices, and technical governance 
• Provide technical guidance to CRM developers, including architectural reviews, code reviews, and final technical approval of solutions 
• Serve as the technical authority for major architectural decisions and production readiness 
• Develop a deep understanding of Wix's internal development environment, engineering infrastructure, tools, and technical standards 
• Own the integration architecture connecting Wix's internal systems and infrastructure with Microsoft Dynamics 365 and Azure services 

At Wix, we believe our best work happens together. Our work model is fully in person, with 5 days a week from our office. Flexibility remains a core value at Wix and special requests are handled thoughtfully at the team level. 

• Extensive hands-on experience with Microsoft Dynamics 365, particularly Customer Engagement / Customer Service applications 
• Strong expertise in Microsoft Power Platform, Dataverse, Azure services, and Dynamics 365 architecture 
• Proven experience in technical leadership, solution architecture, or ownership of complex enterprise platforms 
• Hands-on experience with CI/CD pipelines, release management, and deployment automation 
• Experience designing and maintaining complex integrations between enterprise systems, cloud services, and internal infrastructure 
• Strong communication, analytical, and problem-solving skills 

Advantages 

• Experience in a large-scale technology company with an established internal engineering ecosystem 
• Experience leading or mentoring software developers 
• Experience with Dynamics 365 Copilot, Azure AI services, and AI cost optimization 
• Microsoft certifications in Dynamics 365, Power Platform, or Azure Solution Architecture 

We are Wix's Customer Care Guild. We're not your typical customer support. We represent the Wix user's voice and work closely with Product to deeply understand Wix technologies and services. As part of our global organization of Customer Care, we're responsible for building solid relationships with Wix users, uncovering their business needs, and guiding them to success. Working with us, you'll find a friendly atmosphere, fantastic coworkers, and diverse growth opportunities in a dynamic environment. We're spread across the globe and offer an office, remote, or hybrid work model depending on the site.