$18.00 / Hour - Use our Daily Pay benefit and get access to your pay as you need it.

$1,000 Sign-On Bonus is applicable only to new hires and rehires who have not been employed with Westgate within one year from their last day of employment.

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

As a General Maintenance Engineer at our resort, you'll play a vital role in ensuring the smooth operation and upkeep of our facilities. Your primary responsibilities will include performing engineering projects, attending to guest calls, and executing preventative maintenance tasks under the guidance of resort leadership.

As General Maintenance, you will:

• Execute general support tasks like painting, caulking, and repairing wall damages to maintain the aesthetic appeal of the property
• Conduct basic troubleshooting and repairs on plumbing fixtures including toilets, tubs, Jacuzzis, showers, faucets, and sinks, including unclogging as necessary
• Reset breakers and GFCIs, replace bulbs, and determe available voltage using appropriate tools
• Install or replace TVs, conduct basic troubleshooting, and program remotes and electronic devices
• Troubleshoot appliances, replace minor components, and assist in full replacements when needed
• Actively participate in the procurement and inventory process to ensure materials and tools are readily available for maintenance work
• Utilize and navigate resort operation devices and software effectively (e.g., HotSOS and other applicable tools)
• Safely operate hand tools, electrical, and battery-powered tools required for the job
• Work confidently with ladders, scaffolds, and lifts, while adhering to appropriate PPE guidelines
• Strictly adhere to safety guidelines and practices to ensure a secure working environment
• Perform any other assigned duties as required

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

• EPA Certification preferred
• CPO Certification preferred
• Must be at least 18 years old and have a valid driver’s license to drive company golf carts
• Must be able to lift 50lbs and work in outdoor weather conditions
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.