WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

We are seeking a talented and innovative **Senior AI & Automation Engineer** to join our team in Bengaluru, India. In this hands-on role, you will design, develop, and deploy cutting-edge AI-driven automation solutions that transform enterprise workflows and enhance employee experience across IT, HR, Procurement, and Operations. You will work collaboratively with product owners, business stakeholders, QA partners, and fellow engineers to deliver intelligent virtual agents, backend automation services, and scalable integrations using modern AI platforms and frameworks. This is a delivery-oriented position that offers opportunities to mentor junior team members and contribute to shared technical standards while driving innovation in generative AI and agentic systems.

• Design, develop, and maintain intelligent chatbots and AI agents using enterprise platforms such as Moveworks (Agent Studio), Glean (Agents), Microsoft Power Virtual Agents, and similar tools.
• Build and optimize Python-based automation scripts, backend services, and microservices that power AI-driven workflows and enterprise integrations.
• Implement and refine LLM-powered solutions, including prompt engineering, conversational design, contextual reasoning, and advanced agentic AI patterns.
• Apply agentic AI concepts and Model Context Protocol (MCP) to develop multi-step reasoning workflows, tool orchestration, and intelligent agent behaviors.
• Develop and maintain REST APIs and backend services that seamlessly integrate AI solutions with enterprise systems such as ServiceNow, Workday, Microsoft 365, and internal platforms.
• Support workflow automation initiatives using Power Automate, Power Apps, and low-code/no-code platforms to accelerate solution delivery.
• Monitor, troubleshoot, and optimize AI agent performance, reliability, and response accuracy through analytics, logging, and continuous feedback loops.
• Collaborate with QA testers and automation engineers to validate AI workflows, integrations, and end-to-end scenarios with precision and attention to detail.
• Participate in test automation, regression testing, and release validation activities to ensure solution quality and stability.
• Work effectively within Agile/Scrum delivery models, including sprint planning, daily stand-ups, backlog refinement, and retrospectives.
• Translate business requirements into technical solutions through transparent communication and collaborative problem-solving with cross-functional teams.
• Maintain comprehensive documentation for designs, configurations, deployments, and operational procedures to support team knowledge sharing.
• Mentor junior developers and support engineers transitioning into AI and automation development, fostering a culture of continuous learning and growth.
• Stay current with emerging AI technologies, LLMOps practices, and industry best practices to drive innovation and operational excellence.

**Required:**

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
• 6+ years of demonstrated experience building conversational AI, virtual agent solutions, or AI-driven automation systems.
• Strong proficiency in Python for automation, backend development, and microservices implementation.
• Solid understanding of NLP concepts, LLM-based systems, prompt engineering, and agentic AI frameworks.
• Hands-on experience with Model Context Protocol (MCP) and multi-agent orchestration patterns.
• Proven ability to design and implement REST APIs and microservices for enterprise platform integrations.
• Experience integrating AI solutions with enterprise systems such as ServiceNow, Workday, Microsoft 365, or similar platforms.
• Demonstrated experience working within Agile/Scrum development teams and delivering solutions in iterative cycles.
• Ability to independently manage end-to-end solution delivery from design through deployment and optimization.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent communication and collaboration skills with the ability to work effectively across technical and non-technical stakeholders.

**Preferred:**

• Hands-on experience with Moveworks, Glean, or similar enterprise AI platforms.
• Familiarity with ChatGPT Enterprise or other enterprise-grade LLM deployments.
• Experience with Power Automate, Power Apps, or low-code/no-code automation platforms.
• Exposure to LLMOps practices, including monitoring, optimization, and performance tuning of AI systems in production environments.
• Prior experience scaling AI or automation solutions across multiple business functions, departments, or geographic regions.
• Knowledge of CI/CD pipelines and containerization technologies (Docker, Kubernetes).
• Experience with monitoring and logging tools for AI system observability.
• Demonstrated mentoring or leadership experience with junior team members.
• Familiarity with microservices architecture and distributed system design patterns.

Because WD thrives on the power of diversity and is committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution, we are committed to giving every qualified applicant and employee an equal opportunity.  WD does not discriminate against any applicant or employee based on their protected class status and complies with all federal and state laws against discrimination, harassment, and retaliation, as well as the laws and regulations set forth in the "Equal Employment Opportunity is the Law" poster.

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [email protected].