Principal Engineer QMS & BCMS

  • Full-time
  • Job Type (exemption status): Exempt position - Please see related compensation & benefits details below
  • Business Function: Quality Assurance Engineering
  • Work Location: Penang SDSM Office--LOC_SNDK_Seberang Perai Office
  • Location (Secondary): Penang SDSM Office--LOC_SNDK_Seberang Perai Office

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

The QMS & BCMS Engineer is responsible for developing, implementing, and maintaining Quality Management Systems (QMS) and Business Continuity Management Systems (BCMS) in line with industry standards, regulatory requirements, and organizational objectives. This role ensures compliance with ISO standards, drives continuous improvement initiatives, and collaborates with cross-functional teams to enhance operational resilience and quality assurance.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Develop, implement, and maintain the Integrated Management System focusing on Quality Management System & Business Continuity Management System in accordance with ISO 9001 & ISO22301 and other applicable quality standards.
  • Lead and conduct internal audits to ensure adherence to QMS & BCMS policies and procedures and follow up on corrective actions.
  • Facilitate management reviews, coordinate audits with external certification bodies, and ensure readiness for external assessments.
  • Monitor and analyze quality performance metrics, providing recommendations for improvement and driving initiatives to reduce non-conformances.
  • Design and facilitate business continuity plans (BCP), ensuring that they are effective and kept up to date.
  • Plan, coordinate, and conduct business continuity drills and simulations to evaluate the effectiveness of recovery procedures and improve preparedness.
  • Conduct Business Impact Analysis (BIA) and risk assessments to identify critical business functions, potential risks, and necessary recovery strategies.
  • Liaise with internal stakeholders, such as EHS, IT, facilities, and operations teams, to ensure the integration of business continuity measures into daily operations.
  • Monitor and report on the progress of quality and business continuity projects, ensuring alignment with strategic goals.
  • Identify opportunities for process improvements, lead root cause analysis, and implement corrective and preventive actions.
  • Guide IMS & BCMS Coordinator to ensure the system being implemented and compliance.

Qualifications

REQUIRED:

  • Education: Bachelor’s degree in engineering, Quality Management, Business Continuity, or a related field.
  • Certifications: ISO 9001 Lead Auditor, ISO 22301 Lead Auditor, or similar certifications are preferred.

PREFERRED:

  • Minimum of 10 years of experience in Quality Management and/or Business Continuity Management.
  • Experience with ISO certification audits and external audit coordination.
  • Familiarity with risk management, incident response, and process improvement techniques.

SKILLS

  • Strong knowledge of ISO 9001, ISO14001, ISO45001 and ISO 22301 standards.
  • Excellent analytical and problem-solving abilities.
  • Strong project management and organizational skills.
  • Effective communication and interpersonal skills, with the ability to work with cross-functional teams.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with other problem-solving tools 8D, FMEA, etc

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

 

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

NOTICE TO CANDIDATES: Western Digital has received reports of scams where a payment is requested on Western Digital’s behalf as a condition for receiving an offer of employment. Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digitals Ethics Helpline or email [email protected]

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