At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

We are seeking a highly experienced Senior Business Analyst with expert-level knowledge in Sales Order Processes and Channel Data Management. The ideal candidate will possess advanced SQL skills, exceptional analytical abilities, and a proven track record in problem-solving and root cause analysis. This role involves working closely with various stakeholders, understand secondary sales or channel data, identify and resolve process related issues and improve efficiency of the over all process.

• Manage and work with channel data applications such as ModelN, Salesforce & ERP/Finance applications. Analyse and ensure data integrity and accuracy across applications.
• Work with channel partners communicate, gather and validate data.
• Develop metrics and reporting tools to monitor channel performance.
• Utilize advanced SQL skills to extract, manipulate, and analyze data from various databases.
• Create complex queries to support business analysis and reporting needs.
• Design and maintain dashboards and reports to provide insights into sales and channel performance.
• Conduct thorough root cause analysis to identify and resolve issues in sales and channel processes.
• Collaborate with cross-functional teams to develop and implement effective solutions.
• Document and communicate findings and recommendations to stakeholders.

• Bachelor's degree in Information Systems, or a related field; Master's degree in Business preferred.
• Minimum of 8 years of experience as a Business Analyst, preferably in a sales operations or channel management role.
• Expert-level knowledge of sales order processes and channel data management.
• Experience with CRM applications (e.g. Sales Force), Channel Data management applications(e.g. ModelN) and ERP systems is a plus.
• Advanced proficiency in SQL and experience with database management.
• Strong analytical skills with the ability to interpret complex data sets.
• Proven problem-solving abilities and experience in root cause analysis.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Equal Employment Opportunity is the Law poster.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.