Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Learn more about our unique benefit offerings here. 

Want to know more? You can learn about life at Wellmark here.

Wellmark is adding to their Paralegal team! We have 3 openings and will consider hiring at the Associate Paralegal or Paralegal level.  

As a member of our Paralegal team, you will assist legal counsel and internal business areas in providing effective legal support to Wellmark's business activities, litigation, regulatory, compliance, and government relations matters by demonstrating highest ethical and professional standards and by providing highest quality legal services. You will also provide support to operational areas handling Insurance Division Inquiries and consumer appeals, as well as inquiries related to health insurance claims. 

Ideal candidates are motivated, calculated, and mission-driven at your core. You can successfully build trust and rapport with others, and possess a customer-focused mindset, which allows you to work collaboratively and proactively with the business, external audiences, and cross-functional teams. You hold yourself accountable for, and exercise exceptional judgment in, your work and interactions with others. You are intellectually curious, eager to capitalize on learning opportunities, build upon your existing knowledge base, whether self-directed or otherwise. Lastly, you easily adapt to changing priorities and organizational needs, possess strong business acumen, and are capable of communicating clearly and effectively to individuals at all levels of an organization. 

If you are energized by the process of learning, fact gathering, critical thinking, problem solving, and collaborating with others, you will enjoy this position at a leading health insurance company! 

Required: 

• High School Diploma or GED 
• 4+ years’ work experience in insurance, health, finance, business, or legal field
• Strong communication skills, both verbal and written, with the ability to concisely convey your message 
• Demonstrated strength in critical thinking, problem-solving, and desire for continuous learning 
• Demonstrated interpersonal skills, with the ability to build collaborative relationships 
• Demonstrated proficiency in using various Microsoft products such as Word, Excel, Outlook, PowerPoint, and Teams. 
• Demonstrated proficiency in using online legal research tools, including Westlaw 
• Strong organizational skills with high attention to detail 
• Paralegal level requires the additional qualifications: 
  • Associate’s degree in paralegal, insurance, health, finance, business OR related degree or equivalent work experience 
  • Minimum 4 years paralegal, legal assistant, insurance or subrogation recovery related experience 

Preferred: 

• Paralegal degree or certificate, or other post-secondary education 
• Paralegal, legal assistant, insurance or subrogation recovery related experience 
• Experience with claim processing, special inquiries or appeals, or escalated complex customer service investigation and response relating to insurance claims environments 

a. Provide assistance to operational areas handling Insurance Division Inquiries and consumer appeals, as well as complex escalated customer service inquiries relating to health insurance claims.

b. Under the direction of in-house Corporate Counsel will provide support and assistance to department attorneys and business areas.

c. Review, summarize, and maintain complete and current litigation and project files by monitoring incoming/outgoing information, organizing materials logically and chronologically, and timely reporting key information to counsel.

d. Develop and maintain an ongoing knowledge of the laws, regulations and guidance that apply to the company’s business.

e. Develop and maintain relationships with key individuals in business areas the legal team interacts with frequently, to become a trusted source of information and guidance regarding industry laws and regulations.

f. Compose and complete accurately, timely, and in proper form business documents, such as correspondence, memoranda, contracts, forms, and regulatory reports.

g. Research and prepare written and verbal summaries of federal and state laws, regulations, and court decisions.

h. Compile facts and documents by gathering information, interviewing personnel, researching issues, and compiling results.

i. Identify and implement ongoing process improvements within the Department or works with other Departments on process improvement initiatives.

j. Participate as an effective team member in the Legal Department by assisting other members of the team and by cross-training and self-development.

k. Collaborate with corporate counsel and senior paralegals with regard to all matters.

l. For all job accountabilities, meet performance standards and comply with other job requirements as established and communicated by incumbent’s leadership.

m. Other duties as assigned.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".