Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Learn more about our unique benefit offerings here. 

Want to know more? You can learn about life at Wellmark here.

Use Your Strengths at Wellmark on our Market Solutions team! 

Wellmark’s Market Solutions team is instrumental in driving the company's growth and success by continuously innovating and delivering high-quality commercial health and Medicare plans, benefits, and services that meet the needs of customers and maintain a competitive edge in the market. They contribute to the company's strategic goals by identifying opportunities for expansion, improving operational efficiency, and enhancing the overall customer experience. 

In this role, you will help define, manage, and provide support of the product lifecycle within a segment of the business. This role will have a primary focus on our Medicare line of business. You will be expected to maintain a strong understanding of Wellmark's product and service offerings – especially as it relates to Medicare – assist with discovery/research, delivery and execution, and product management/maintenance alongside your market solutions peers. As a member of the team, you will support market segment initiatives, updates/maintenance of product roadmaps, launch of new products, and management of existing portfolios. 

Ideal candidates thrive in a collaborative environment, where you will leverage agile methodologies within product teams to deliver plans, benefits, and services that align with customer needs and industry evolution. You possess excellent communication skills and demonstrate a customer-centric approach to your work. You’re a creative and innovative thinker who can easily toggle between strategy and execution, setting vision and implementing that vision successfully. This means you welcome all types of work, however high-level or granular, and can also see 'the big picture'/connect the dots, all while holding yourself and others accountable for iterative deliverables and timelines. You are also skilled at developing internal and external relationships and partnering with diverse teams to produce results. 

Market Solutions: where innovation meets impact. Apply now to be a part of our team shaping the future of healthcare! 

Required: 

• Bachelor's degree or direct and equivalent work experience. 
• 3+ years of benefit design/administration or understanding, health insurance, financial services, or similar corporate experience with exposure to product/underwriting/or research. Experience should reflect the ability to support the development, management, and delivery of complex projects. 
  • Market Solutions Manager:  
    • 1+ year of product plans, benefits, and services development, and management, or similar experience that reflects general knowledge of the product development lifecycle, strategic planning, and ability to collaborate with multi-disciplinary teams in a corporate environment. 
    • Ability to analyze and evaluate data, solve problems, and independently make decisions. Must be able to connect the dots and draw conclusions from data to provide recommendations that support corporate strategies. 
  • Sr. Market Solutions Manager: 
    • 4+ years of product plans, benefits, and services development, and management or similar experience that reflects knowledge of the product development lifecycle, strategic planning, and ability to collaborate with multi-disciplinary teams in a corporate environment. 
    • Ability to coach, mentor, train, and provide feedback. 
• Critical thinking and problem-solving skills. Natural curiosity, business intuition, and financial acumen. 
• Willingness to approach problems from different perspectives to produce creative, innovative solutions. 
• Strong attention to detail. Ability to analyze information, evaluate workflows/processes, recognize interdependencies, and make decisions that align with product strategies and balance customer and stakeholder needs. 
• Understanding of customer needs and ability to translate these into competitive plans, benefits, and services. 
• Strong verbal and written communications skills with the ability to share insights or recommendations with stakeholders. 
• Ability to develop strong relationships and promote collaboration and teamwork. 
• Proficiency with Microsoft Office and web-based applications. 
• Self-starter with strong time management skills and the ability to effectively prioritize projects or tasks. 
• Flexible and adaptable to change. 

Preferred: 

• Bachelor's degree. 
• Medicare Supplement/Part D/Medicare Advantage/Government Programs experience strongly preferred. 
• Direct experience with employer group benefits is strongly preferred. 
• Familiar with product lifecycle management. 
• Ability to coach, mentor, train, and provide feedback (Market Solutions Manager). 
• Informal leadership (Sr. Market Solutions Manager) 

a. Work with Market Solution Managers, Sr/Lead Market Solution Managers, and cross-functional teams to ideate and develop new products/services or enhancements. Support the evaluation and execution needs with research (investigates facts, issues, etc.), planning and development (e.g. SWOT), and documentation for varying products/product strategies. Provide analysis that supports recommendations for strategic planning and collaborate with internal stakeholders to ensure product strategies are aligned to our corporate initiatives.

b. Assist in the day-to-day management/maintenance of assigned products. Work with Market Solution Managers and Sr/Lead Market Solution Managers to update/maintain the product roadmap. Translate roadmap into detailed requirements. Participate in planning and progress meetings. Keep stakeholders informed of progress.

c. Support the strategic governance model with key stakeholders to build holistic product recommendations and gain leadership buy-in as appropriate. In partnership with Market Solution Managers or Sr/Lead Market Solution Managers, assist with product analysis and the prep/development of strategy documents.

d. Develop and maintain a prioritized list of customer/stakeholder/market requirements. Collaborate with Market Insights team to identify data needs to help optimize product portfolio and product performance. Support any research needs as a business subject matter expert to decisions related to product development, management, or enhancements. Keep up to date with industry issues, competitor products, and apply knowledge of the health and well-being industry and Wellmark’s marketplace to develop recommendations.

e. Assist in the collaboration with key stakeholders to ensure the products are implemented efficiently and the execution of the go-to-market strategy is successful. Includes the ability to support key drivers of project management effectiveness: meet deadlines, logically solve problems; recognize and mitigate risks, coordinate the business resources needed for subject matter expertise, and facilitate consensus among stakeholders.

f. Assist in the support of implementation and ongoing operations of market segment products, programs, and projects. Provide subject matter expertise and/or serve as a team member of the applicable agile product team.

g. Build strong relationships with internal stakeholders across the organization to ensure product strategies are aligned to our corporate initiatives.

h. Assist with regulatory compliance related activities. Manage risks, resolve issues with guidance, and follows up on tasks/actions. Develop detailed understanding of requirements.

i. Impact customer satisfaction by assisting with the development of products and services that are focused on providing a holistic and streamlined experience for the customer. 

j. Support internal and external education and training to ensure that teams have a full understanding of Wellmark’s health and well-being products.

k. Assist in conversations and work to connect the work within marketing, sales, network, pharmacy, health services, provider relations, operations, and other key stakeholders as needed. Work with business areas to ensure products and market initiatives are implemented appropriately and accurately portrayed in communication mediums to customers, distribution channels, and others.

l. Assist with maintaining relationships and fulfillment of deliverables with vendors, customers and/or other external partners

This job requires a non-compete agreement.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".