Fleet Program Manager
- Full-time
- Worker Sub Type: Regular
- Job Family: Customer Product Reliability
Job Description
Who will you be working with?
You will work cross‑functionally with Engineering, Services, Fleet Management, Supplier Quality, Commercial, Program Management teams, and customer stakeholders. The role requires close collaboration with internal partners and customers to ensure reliable fleet performance and successful delivery of contractual and service commitments.
How will you make a difference?
As a Fleet Program Manager, you will own and drive the delivery of fleet reliability commitments and contractual obligations for assigned customers. You will play a key role in supporting the launch of new locomotive models and new customer orders, while ensuring high service quality and technical delivery.
This role acts as the primary interface between customers, engineering, and service organizations, ensuring timely issue resolution, effective communication, and continuous improvement of fleet performance.
What will your typical day look like?
- Own and execute reliability programs for assigned locomotive fleets
- Support execution of fleet reliability plans and contractual commitments
- Develop and manage implementation plans for field modification programs
- Lead internal and customer communication related to program status, warranty, and issue investigations
- Act as the primary liaison with Engineering for issue resolution
- Maintain tracking systems (Issue Track and related tools) and develop execution plans to meet targets
- Network with Engineering, Fleet Management, Supplier Quality, Commercial, and Program teams to identify solutions
- Drive feedback and improvements from field experience into engineering and manufacturing
- Coordinate field tests with Engineering, Service Leaders, and GLO Program Management
- Partner with Engineering to define detailed work scopes, schedules, and planned expenditures
- Support Project Managers and Materials Managers with FMI material planning and logistics
- Provide leadership to drive process improvements across service and warranty delivery
- Conduct periodic program reviews with customers in cooperation with local account FPMs
- Champion service quality, technical excellence, and customer satisfaction
- Take a leadership role in defining recommendations that balance customer and company interests
What do we want to know about you?
Required Qualifications
- Bachelor’s degree at least 5 years of experience in engineering, manufacturing, services, maintenance (preferred in locomotive field services)
- Strong locomotive product and technical knowledge from day one
- Fluent Kazakh and English
- Project Management experience, PMP certification preferred
- Strong networking and influencing skills
- Strong interpersonal and leadership capabilities
- High commitment to customer satisfaction
- Legal authorization in Kazakhstan is required
Desired Qualifications
- Experience with international locomotive service and global customer operations
- Excellent written and verbal communication skills across all organizational levels
- Strong interpersonal and leadership capabilities
- Six Sigma certification is a plus
Additional Information
What could you accomplish in a place that puts People First?
At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.
If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
Who are we?
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.
Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.
Culture powers us and the possibilities.
We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.
We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
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