When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

Victoria & Albert Museum Members' Restaurant.

As the first point of contact for our members and guests, you'll play a key role in creating a welcoming atmosphere and ensuring every visit is memorable.

What You'll Do:

• Welcome members and guests with a friendly and professional approach.
• Oversee guest flow throughout service.
• Provide excellent customer service and assist guests with any queries.
• Coordinate closely with the restaurant team to ensure a seamless dining experience.
• Maintain high standards of presentation and hospitality at all times.
• Handle guest feedback and concerns with care and professionalism.
• Support the team during busy periods as required.

We Offer:

Rate: £12.71 per hour

Contract: Full time/ Permanent

About the Ideal Candidate:

• Previous experience in a host, receptionist, guest relations, or customer-facing hospitality role.
• Passionate about delivering outstanding customer service.
• Confident communicator with a warm and engaging personality.
• Highly organised, with excellent attention to detail.
• Comfortable working in a fast-paced, premium hospitality environment..
• Knowledge of food, wine, and fine dining service is advantageous but not essential.

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perk Box app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!