WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Location: Gurgoan

Exp.: 5 - 6 years (UAT Testing, ALM, Paper Testing, System Testing)

Work Mode - 3 days WFO

Team handling - 4 - 5 People

Communication - Good

People Related: • Team development through coaching and mentoring, mentoring team members and driving process efficiencies • Team member training or support on knowledge document preparation • High sense of ownership, drive and work ethics • Proactive approach, good interpersonal and coordination skills • Works in alignment with team objectives and is a team player Process Related: • Experience in manual software and system testing. • Delivering quality by ensuring accuracy and adherence to SOPs and quality logs • Understanding clinical development process, clinical study stages and milestones and managing activities related to driving compliance of the process and system • Project conceptualization, management and communication with stakeholders • Generating insights by acquiring the domain knowledge and driving compliance to support the business process • Project and performance management, client engagement and governance

• Previous exposure to transactional work involving any system • Solid computer proficiency in a variety of databases and software applications; technical aptitude • Ability to multi-task and to work within a framework of standard processes • Exhibits enhanced customer service orientation and excellent interpersonal skills with ability to communicate professionally in English (verbal and written) • Ability to grasp requirement and deliver as per understanding • Quality - demonstrates accuracy and thoroughness; looks for ways to improve and promote quality • Self-motivated, desire to learn, quick to adaptability, able to work independently and under tight timelinesTechnical Skills: • Project management/coordination or Operations Management experience would be preferable