WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

• Qualification:o Under Graduate/ Graduate.• Required Skill:o Excellent communication and grammar skillso Ability to communicate correctly and clearlyo Capability to pick up accents and nuances of effective business communication.o Good listening skills.o Excellent comprehension of the English languageo Working knowledge of GDS (Amadeus/Sabre) on Air ticket issuance/reissuance and refunds is preferred.o Willing to work in night/rotational shifts

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