HealthHelp - A WNS Company (www.HealthHelp.com), is the leader in the field of healthcare utilization & care management. We have gained this position by actively working to change out-of-date practices with a collaborative, non-denial based approach. Our methodology helps payors achieve a higher return on investment, gives providers education programs that better inform physicians, and ensures quality and safety for the patients needing treatment. HealthHelp’s innovative approach and strong IT capability in specialty benefits management means that staff will move healthcare forward when provided with evidence-based solutions and second opinions. HealthHelp's staff is comprised of healthcare professionals who make a difference every day. HealthHelp has a desire to fill their company with talented and innovative people who want a career path filled with success and personal growth. Our specialty benefits management services are broad and include, Cardiology, Oncology, Radiology, Radiation Therapy, Sleep Care, and Musculoskeletal Care. HealthHelp is headquartered in Houston, Texas.

•    Develop deep understanding of HealtHHelp’s programs, the personas that engage in the programs and the technologies HealthHelp makes available to internal and external constituents. 
•    Demonstrate ability to lead product scope definition, design, timelines and prioritization of strategic product initiatives within the product roadmap.
•    Support maintaining HealthHelp’s platform roadmap aligned with business strategy and goals.
•    Spec and design improvements and features, including defining metrics for success.
•    Propose new initiatives and features and effectively transition them to functional and technical analysts to further refine system requirements once overall vision is aligned.
•    Drive large-scale projects, working cross-functionally with clinical program leads, UX designers, software development engineers, functional and technical analysts, and external partners to guarantee a smooth and efficient product delivery.
•    Ensure products and releases are launched correctly and on schedule.
•    Make creative recommendations to expand product base and vision.
•    Make tradeoffs and identify alternative options during unforeseen challenges uncovered in the development process.
•    Collect and analyze customer feedback to inform features, requirements, and end products.
•    Gather information and data from multiple sources (consumer research, partners, vendors, competitive analysis) to assist in build/buy/partner assessments.
•    Embrace adjacent roles and responsibilities per team and project needs. 

•    Bachelor's degree in computer science, information technology, health information systems, or related field required. 
•    10 years of experience as healthcare technology systems product owner or product manager; conceiving, developing, delivering, and managing products for customer use, required.
•    3 years of experience with agile development processes, required. 
•    Experience in IT business analysis, including artifacts development such as Functional and Technical Requirement Documents and Roadmap Management
•    Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship.
•    Ability to work independently and efficiently to manage multiple completing projects and initiates.
•    Passionate about contributing to an organization focused on continuously improving consumer experiences.
•    Demonstrated ability to meet commitments, build consensus, negotiate resolutions, and garner respect from other teams.
•    Proficiency with Microsoft Office products.