Associate - Operations-Insurance Voice- REF4443I

  • Full-time

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

Job Description

Motor Claims Recoveries - Process is to seek recovery from Third party Insurance company of cost we have paid to policy holder on a non fault Claim.. Needs calculate the outlay amount accurately before requesting Needs to call & write to other Insurance to pursue recovery / discuss liability. This involves Inbound and outbound calls. Needs to effectively manage follow up on claims using the claims system. Effectively/timely usage Legal option to pursue recovery of cost. Accurate record keeping of information exchange and action taken.

Qualifications

• Minimum Academic Qualification -Graduate only • System working knowledge required: basic internet and web based applications
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