As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

The Operations & Infrastructure Spend Management team provides essential value by driving O&I funded technology purchases while providing analytical insight to technology product owners, optimizing costs in correlation to product value, and ensuring to remain within the given fiscal budget.

The Associate Business Analyst will provide quality analysis through anticipating purchases in advance, performing vendor cost comparison, evaluating currently technology state in comparison with demand. Analyst is also responsible for assisting with ATS/TAR creation, pushing for quick approvals, continuously updating large deals within a 30-60-90 pipeline, entering accurate forecasts, creating tickets for PR/PO creation, and providing quick turnaround from purchase initiation to PO. In addition, this position is also responsible for supporting O&I workforce planning.

Essential Functions:    

• Responsible for budget preparation, quarterly forecasting, monthly variance reconciliation, and procurement processes for the assigned technology lane.
• Work cross functionally across multiple internal functions and external parties
• Assist with driving large-scale projects with ambiguous scope into refined deliverables for executive consumption leveraging project management skills, including ability to prioritize and meet deadlines, follow through on completion of high-profile projects  
• Support O&I wide workforce plan dashboards and reports.
• Regularly create and present detailed reports on workforce planning. These reports should provide insights into the effectiveness of current plans, highlight areas for improvement, and forecast future workforce needs
• Track FTE and Contingent resources through workforce life cycle. 
• Manage BPO contracts through its life cycle from initiation of work orders, raising purchase requests, managing invoices, and closing out contracts.
• Facilitate weekly meetings with the senior leadership team to discuss current workforce planning strategies and initiatives, report on outcomes, and gather input for future planning Perform variance vs. forecast analysis to understand how accurate our inputs, assumptions and demand plans are to identify areas of opportunity, and create continuous improvement plans to deliver more accurate forecasts each iteration

Basic Qualifications  

• A bachelor's degree in Information Science, Business Analytics, Finance, Economics, Statistics, Business or related field

Preferred Qualifications:  

• Experience working on large globally and virtually distributed teams 
• Experience in the following:   
  • dealing with different software licensing methods in the FinTech industry  
  • SQL querying to help collect data from disparate sources  
  • creating cost transparency and cost clarity programs for leadership  
• Analytical skills and experience using analytics tools such as Excel, MS Project, PowerPoint, Visio, etc.  
• Experience working on large globally and virtually distributed teams 
• Technical industry experience and quantitative skills & experience taking raw data and drawing actionable insights from it  
• Understanding infrastructure products and the core concepts behind "running IT like a business"
• Prior business analytics experience

U.S. APPLICANTS ONLY: The estimated salary for a new hire into this position is $74,000 USD which may include potential sales incentive payments (if applicable).  Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.  Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.   

Work Authorization: Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered. 

Work Hours: Varies upon the needs of the department 

This is a hybrid position: Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. 

Travel Requirements: This position requires travel 5-10% of the time. 

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. 

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. 

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.  

Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.