Rules Consultant
- Full-time
- Job Family Group: Client Support Services
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
This is an Individual Contributor role, primarily to derive analytic insights into client and team performance, prepare regular reporting, and deliver process and tool improvements. This role will formulate and source the necessary datasets from internal tools and platforms to render insights in compelling presentations and visualizations. This role is also responsible for setting and executing regular reporting, solving complex problems, and taking a broad perspective to identify innovative solutions.
The role will be responsible for:
- Master internal tools, systems and processes and formalize new and revised data requirements for various types of analyses
- Collect, manipulate, and analyze data to identify growth opportunities, potential issues in existing business, or insights that impact business decisions
- Gain an understanding of root problems and manage and implement data quality solutions to enhance operational efficiency
- Collaborate with stakeholders to gather key requirements and decide on prioritization of feature change requests for the creation of dashboards, management reports, and enterprise systems
- Responsible for regular reporting for Leadership and broader RCS team
- Communicate progress and accomplishment of project milestones and always ensure alignment between stakeholders
- Proactively facilitate and investigate and resolve data anomalies and data quality issues
- Develop presentations of complex data and content for Leadership, internal stakeholders and broader RCS team in an accurate, understandable, and engaging manner
- Perform program and project management for effective delivery of projects and insights
- Responsibility and accountability for the execution of the RCS team procedures, as developed and updated over time as the function progresses
- Must manage independently to liaise with business functions as required based on Visa strategy and key business drivers to ensure revenue is maximized
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
• At least 5 years of experience working in data analytics and/or insight delivery with a proven record of
creating business value using data
• Prior experience in project management, product management, or process re-engineering
• Ability to understand business needs and translate them into appropriate data solutions
• Proficiency in data visualization (Tableau or PowerBI), with proficiency in automation tools (Power
Automate, Alteryx, or similar) a plus
• Exceptional analytical skills and comfortable with handling large data sets and proficient in all MS
Office applications with advanced Excel spreadsheet skills and PowerPoint
• Self-motivated and solutions-oriented individual who is comfortable working in a fast-paced, hands-on,
and unsupervised environment
• Outstanding communication skills (verbal and written) and interpersonal skills, with the ability to
explain complex or technical topics clearly to diverse stakeholders
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.