Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Functional Summary

The CMS CS Product Operations team has a simple mission: we turn massive amounts of data into robust tools and actionable insights that drive business value and provide best in class experience to our money movement clients. Our team is working to build consolidated, strategic and scalable operational and analytics infrastructure for commercial and money movement products.

Responsibilities

The Data and Insights Analyst transforms raw data into meaningful dashboards, tools, and processes which will be used to derive analytic insights on client and ecosystem performance and provide near real-time performance monitoring and alerting. Specific activities may include:

• Design and launch robust and intuitive dashboards supporting best in class money movement client experience

• Develop monitoring and alerting tools from real-time data feeds to monitor for performance drops, risk and fraud events, and rules violations

• Create and present analytic deliverables to colleagues in the analytics team, other internal stakeholders with varying degrees of analytical and technical expertise

• Drive to understand the root problems, define analytical objectives and formalize data requirements for various types of dashboards and analyses

• Distill massive amounts of data across disparate data sources into efficient functional data repositories in a Big Data environment

• Assess the efficiency and accuracy of new data sources and processes and recommend improvements

• Investigate data anomalies, performance drops, and risk events in a timely manner and initiate cases with the appropriate stakeholders

• Independently perform analysis to derive insights and render robust, thoughtful results

• Partner with Visa Direct and money movement teams across multiple areas of the business to understand their data and reporting needs

• Compare client performance against industry best practices with a shrewd eye toward identifying performance and/or profitability improvement opportunity

• Develop presentations of complex data and content for clients in an accurate, understandable, and engaging manner

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:
• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:
• 3 or more years of work experience with a Bachelor’s Degree or 2 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 1 years of relevant experience with a PhD
• High level of proficiency in Tableau and experience with best in class data visualization
• High level of proficiency manipulating data from a variety of sources - Big data skills (Hadoop, Hive, Spark) and/or SQL skills required
• Strong verbal, written, and interpersonal skills
• Proficient in all MS Office applications with advanced Excel spreadsheet skills
• Functional knowledge of programming languages such as Python, Java, and/or Shell Scripting
• Experience with automation and alerting tools
• Strong strategic thinking, problem-solving, and decision-making abilities, with the ability to translate complex data into actionable insights
• Visa experience or knowledge of the payments industry

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.