Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. 

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The Sales Acceleration team within Visa’s Value-Added Services (VAS) unit creates, delivers, and champions initiatives that directly and significantly impact sales performance and scorecard goals. The Director of Seller Experience and Content Optimization will play a vital role in driving sales engagement across VAS, architecting and deploying a content strategy designed to ensure our internal sales teams are able to access the most compelling, relevant, and impactful content at every stage throughout their sales cycle.

The Director of Seller Experience and Content Optimization reports to the Senior Director of Sales Acceleration and will interface directly with our sales teams to understand and solve for the unique business challenges associated with the discovery of sales-related content across Visa. The position requires a seasoned professional with a broad, well-rounded set of skills, a high level of energy, flexibility, and a demonstrated ability to thrive in a fast-paced, time-sensitive environment.

The ideal candidate will bring a proven track record of uniting cross-functional business partners to proactively improve content discovery through the design and deployment of cohesive and customized optimization techniques and strategies. With a strong bias for action, our candidate will be a highly effective program leader, excellent communicator, and have well established relationships with sales, enablement, marketing, and product teams.

Success in this position will result in the wholesale enablement of our teams with access to world class tools, successfully driving sales excellence at every stage of the sales cycle, and challenging the status-quo in a sensitive, efficient, and constructive manner. Our sales teams will be bursting with gratitude as this individual will drastically decrease their non-selling time and make it unanimously easier to locate the content they are seeking (and will have data to support this sales acceleration initiative as well)! Our team is seeking an individual who actively embodies Visa’s leadership principles in being an empathetic leader, acting decisively, obsessing about clients, and leading by example.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications
12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

Proven experience (5+ years) managing content, preferably for a world-class sales organization

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 228,400.00 to 297,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.