Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa is looking for an accomplished Senior Product Manager with a passion for innovating and shaping the next generation of payment products to join the global Visa Token Services (VTS) team. This team is focused on bringing to market new and exciting Visa services with global reach, novel platform features, and strategic importance to Visa Token Service.

As a Senior Product Manager, you will be part of the VTS Core Platform team collaborating and leading VTS product initiatives. The role is global in scope and requires an elevated level of interaction and collaboration with business and technical resources across the company, including Technology, Product, Client Services, Risk, Legal, and Operations. The ideal candidate will have more than five years of product management, requirements gathering and use case design experience, ability to think tactically and strategically, work independently with limited supervision in a fast-pace and fluctuating environment. To be successful, the individual must keep an elevated level of coordination and collaboration with multiple cross-functional stakeholder teams globally. The ideal person for this role should have a passion for innovation in payments, technology, and product management, be meticulous, and be able to drive results within a complex environment. Individual is expected to have a key role in setting the strategy, defining KPIs, and influencing the VTS roadmap.

Essential Functions

• Create / support new use cases, concepts, definition, and product design requirements for the Visa Token Service platform.

• Supply Product technology support to local and regional teams to support this complex and evolving platform and working across sub-functions as needed.

• Establish key performance metrics and measurements for the predictable delivery of new features product and ensure continuous improvement.

• Managing, grooming, planning and execution of a steady product backlog in a fast-paced agile environment.

• Apply creative thinking to decide technical solutions that further business goals.

• High energy level, performance oriented and enthusiastic about customers, payment industry, and emerging technologies.

• Ability to work constructively and collaboratively with a great attitude working on cross-functional teams where there may not be a direct reporting line.

• Influence directly the prioritization of product feature backlog to drive execution of product vision, roadmap to ensure product goals and market success.

• Able to create strong and positive relationships across teams and functions, including areas of not direct engagement, in order effectively gather information, resolve issues, supply feedback, and to contribute to the overall product direction.

• Strong verbal and written communication skills and an ability to communicate effectively with business and technical stakeholders.

• Participate in client facing discussions, supply feedback, learn, evaluate and apply in defining product features.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Experience with payment processing products and solutions, building product roadmaps, and features.
• Prior experience working within an agile product development environment.

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• An initiative-taking and driven individual with the ability to adapt to solve problems, address challenges and enable progression.
• Initiative-taking team member who cultivates effective relationships with various levels of the organization, clients, and partners to conduct shared business priorities.
• Excellent communication and people skills, ability to work creatively, strong critical thinking skills, and a clear ability to influence both internal and external stakeholders.
• Curious and inquisitive analytical person - leads in difficult and large problem areas by acting proactively.
• Strong collaborator, initiative-taking and the ability to work independently at coordinating cross functional activities, obtain buy-in and elevate issues at critical junctures appropriately.,

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 125,500.00 to 163,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.