Client Consulting Senior Manager
- Full-time
- Job Family Group: Sales
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
Visa Consulting and Analytics (VCA) is the externally-facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and pragmatic proven experience to develop fact-based recommendations to improve client performance. Our clients span the continuum of companies that participate in the payment card industry, to include financial institutions, merchants, fintechs, acquirers, and payment processors. VCA Managed Services is a suite of service offerings that together help drive the future growth of the organization, enabling our clients to implement the recommendations derived through strategic advisory engagements.
As the Client Consulting Senior Manager, VCA Managed Services, you will be part of the fastest-growing segment of VCA and will be a key member of the team that focuses on Analytics Managed Services. You will conceptualize, develop, sell, and deliver services that address client needs. You are ‘a natural’ in front of a range of client types and can use those abilities to tailor new and existing services to meet their needs. You are excited by the prospect of measuring your success through attainment of sales targets.
The successful candidate will be a premier Data and Analytics consultant who can flex across sales, strategy on the one hand and delivery, implementation on the other. The role will identify common client needs, develop offerings that demonstrate Visa’s extensive capabilities and subject matter expertise and, as needed, third-party solutions, and price the solution appropriately.
The role will collaborate with a host of internal partners to develop and sell solutions, to include account executives, data sciences, risk management, vendor management, and VCA advisory. This person will articulate the value proposition to clients, customize the offerings as needed to address client feedback, close the sale, and implement the initiative. The team member will be able to flex across various client partners, to include those in data science, digital, marketing, CRM, payments, and fraud, risk.
Responsibilities:
Consultative Selling
- Identify client needs and opportunities for data and analytics managed services.
- Present data science solutions and quantify their value for clients.
- Develop sales collateral and identify key decision-makers.
Offering Development
- Identify challenges and opportunities across clients.
- Lead development of customized products using Visa and third-party assets.
- Develop pricing strategies to ensure product profitability.
Solution Delivery
- Exhibit strong project and program management skills.
- Comfortable with hands-on implementation.
Technical Skills
- Understand on-premises and cloud data architecture, and management concepts.
- Strong understanding of data application techniques based on statistics, machine learning, and AI.
- Familiarity with BI reporting and UI/UX approaches.
- Ability to supervise the latest developments in the field of data science and quickly grasp newly launched data and analytics products.
Revenue Generation
- Drive revenue growth by identifying, driving, and closing opportunities.
- Showcase your proven experience and technical understanding of analytics, AI, and Data Science.
Collaboration and Networking
- Cultivate internal and external network relationships for cross-selling and up-selling Analytics as a Service.
- Collaborate cross-functionally to guide the team in efficient solution deployments.
- Coach teams
Customer Centricity
- Speak to technical and non-technical client base on data science solutions and approaches.
- Work across the spectrum of Visa clients, from institutional banking relationships to Fintech startups.
- Demonstrate executive leadership when engaging with clients.
- Display strong diplomacy skills in cultivating relationships.
Industry Knowledge
- Maintain deep understanding of the environment for Visa solutions.
- Leverage understanding to craft differentiated solutions.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications:
• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience
with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications:
• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of
experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience
with a PhD.
• Preferred experience in consulting and/or consulting sales experience focused on Data
and Analytics strategy and/or implementation with a credible consulting firm.
• Consistently able to sell solutions.
• Consistent able to deliver, implement solutions, execution-oriented.
• Strong analytical and quantitative skills, can measure client financial impact.
• Experience with modern distributed systems data analytics, programming tools.
• Understanding of the application of predictive modeling and machine learning techniques.
• Previous experience in developing insights-driven solutions.
• Entrepreneurial attitude motivated by the possibility of building a new business.
• Collaborative approach with internal and external partners.
• Resilient in navigating through ambiguity and translating the theoretical to applicable.
• Growth mindset that accepts creativity, optimism, and failing-fast.
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 142,300.00 to 185,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
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