Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

The Identity and Access Management (IAM) Team is responsible for securing employee access to Visa core applications in the most efficient, effective, compliant, and user-friendly manner using the latest industry standards and tools. Our goal is to become the gold standard for IAM worldwide.

This role will lead and support Visa’s Cybersecurity identity and Application Access Governance (AAG) team.  This position is specialized in providing the end-to-end IAM life-cycle including but are not limited to the technical application enrollment into the centralized IAM governance model, IAM services (Access provisioning, access deprovisioning, transfer/mover user access reviews, user access revalidation, non-user account rotation, etc.), and rule based access governance (e.g., managing rule lifecycle management processes, including rule modelling and engineering). 

Essential Functions:

• Manage the IAM Application Enrollment Program along with the end-to-end identity and access governance for Visa Business to Employee (B2E) and Business to Business (B2B) applications.

• Act as the Technical Product Manager (TPM) to effectively provide the IAM business, technical and functional requirements that are required to achieve successful and timely enrollment of enterprise-wide applications to the centralized IAM governance model.

• Collaborate with the Application Technical Owners and the IAM Technology team to enroll these applications into Visa’s identity Governance and Administration (IGA), Multi Factor Authentication (MFA), Single Sign On (SSO), and Enterprise Password Vaulting tools.

• Establish a strong continuous monitoring program of Key Performance Indicators (KPIs) and Key Risk Indictors (KRIs) including the leverage of these metrics to drive process improvements, continuous risk reduction, and increase control efficiency and effectiveness.

• Provide advisory services to management to assist in re-designing the IAM controls for Visa Business to Employee (B2E) and Business to Business (B2B) applications.

• Act as the IAM point of contact for any internal and external audit, risk, and/or compliance request for information, meeting, or walkthroughs.

• Act as the IAM point of contact for a set of assigned applications and manage the enterprise end to end IAM lifecycle for these applications.

• Complete access request processing as per pre-defined sets of procedure and within agreed Service Level Agreements (SLA) and Operational Level Agreement (OLA), resolve problem tickets related to corporate and commercial applications and assist other security analysts as needed.

• Perform rule mining and rule engineering analysis for rule-based access during enrollment of enterprise-wide applications including acquired entities applications.

• Proactively collaborate with a mid-size team of Cybersecurity analysts, consultants and senior consultants to manage the enterprise end to end lifecycle for these applications and also fulfilling operational (BAU) application access controls related activities.

• Ensure the team exceeds our customers’ expectations along with achieving or exceeding our access controls Service Level Agreement s (SLAs) and Operational Level Agreement, and excellent customer service.

• Ensure all access management policies, processes, and procedures are complete, accurate, current, and clear.

• Specialize in providing rule-based access lifecycle governance including rule modelling and rule engineering

• Identify and drive the technical implementation of process automation opportunities for existing IAM controls.

• Deliver new automated IAM services related capabilities/solutions.

• Proactively identify security and compliance access related issues and drive the necessary remediation to reduce the risk of inappropriate access to Visa AAG and improve their security posture.

• Provide guidance and direction on access controls and IAM practices to internal and external customers.

• Analyze and improve existing solutions, streamline processes and recommend upgrades to Application Access Management services to improve end user experience and productivity.

• Day-to-day access management activities for applications and systems, including on-call support for a 24X7 operation for any access issue.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:
• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Technical experience in one or more of the following domains: information security, distributed operating systems, databases, network technology, mobile payments, tokenized services, cloud-based and virtualized environments, IBM mainframe, or Hadoop.
• Experience in functionally leading and managing a mid-size team, ability to deliver solutions to complex security problems, while maximizing productivity and minimizing employee friction
• Strong people management skills.
• Broad and deep background in all aspects of Identity and Access Management end-to-end lifecycle, from HR driven processes (on/off-boarding, conversions, transfer), to IAM compliance issues and rule engineering.
• Experience evaluating IAM controls associated with complex business applications.
• Dynamic, hard-working and ambitious individual, with excellent oral and written communication skills
• Proficient in Microsoft Office suite (Power Point, Word, Excel, MS Outlook or equivalent) including the ability to perform complex data analytics, SQL, Java, Python or any other scripting/programming language
• Advanced analytical and troubleshooting abilities, and excellent problem solving skills, and attentive to details
• Outstanding (technical and non-technical) communication skills, interpersonal and visual presentation skills, and the ability to influence and communicate effectively
• Have a global mindset and collaborate effectively within and across different teams in different time zones
• Should be flexible and able to manage multiple tasks and priorities on very tight deadlines
• A self-motivated and results oriented individual with an attention to driving aggressive project timelines and schedules
• Ability to work independently and in collaboration with others to achieve a high level of success
• Administer IAM related tools such as Active Directory along with its associated components (LDAP/Kerberos), QUEST Active Roles Server, and Sailpoint in addition to the effective use of the relevant ticketing software such as Service Now (AskNow and AskHR)
• At least one Privileged Access Management Platform (Xceedium, Lieberman, Thycotic, CyberArk, etc.)
• IT Audit certifications or other audit related certifications (e.g., CISA, CFE, etc.).
• Technical certifications or other information security certifications (e.g., CISSP, CEH, CISM, etc.).
• Project Management certifications (e.g., PMP, Prince2, etc.).
• Work experience in a large financial institution or a matrix organization.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.