Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa Direct is a global real-time money movement platform that facilitates consumer and business funded use-cases such as person-to-person (P2P) transfer, person to micro-business transfer (e.g. payouts to shared economy providers), funds disbursement (e.g. insurance claim disbursements and earned wage access), and more.  The push payments market is estimated to be more than 80 Trillion dollars of payment volume globally – replacing cash, checks, and slow bank transfers with real-time money movement. A robust, multifaceted enabler ecosystem is a key element for growth as they are how merchants originates Visa Direct transactions and services.

As the Senior Director, Head of Visa Direct Merchant Growth, you are responsible for managing and driving Visa Direct growth with Visa’s top Merchants and Fintech partners across North America. You and your team will lead Visa Direct account planning, development and execution of growth strategies with your extended Visa teammates.  Team leadership, sales coaching, organizational savviness, interpersonal and negotiation skills are critical as the role will interface with multiple areas within the assigned clients’ organization as well as within Visa (partnered sales, marketing, pricing, legal, risk, and more).  This is a critical revenue growth role on the Visa Direct sales team in a highly visible position. You’ll have excellent written and verbal communication skills, high intellectual curiosity to learn new concepts and business models with the ability to lead a team to adapt and thrive in the fast-paced environment.

Essential Functions:

• Drive growth initiatives and opportunities, including negotiating contracting, deal approvals, support new use case launches and deliver leadership level partnership presentations directly and through your team. 

• Lead client account planning activities, pipeline strategy and drive opportunities across the larger Visa organization on behalf of your clients.

• Lead, coach and develop your team to excel with a growth-mindset by modeling excellent client relationship skills and demonstrating the Visa Principles. 

• Provide deep understanding of our clients' industry, performance, benchmarking and business to optimize and growth their real-time push payments programs.

• Collaborate with NA and global commercialization team on the development of opportunity sizing for use case expansion and across Visa Direct offerings (Card, Account and Wallet).

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work
experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work
experience with a PhD

Preferred Qualifications:

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an
Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• 9+ years of experience in Sales Leadership, Payments/Fintech, Management Consulting, Account
Management or Business Development in Financial Services industry.
• The ideal candidate will be an experienced individual that has senior sales leadership, account
management and business development experience who is comfortable navigating ambiguity with
demanding timelines in a matrixed environment.
• MBA or Master’s degree
• Significant experience in payments or financial services industry
• Demonstrated ability of leading complex projects in cross functional settings with multiple
stakeholders
• Extensive experience presenting and communicating across all levels of the organization, ability to
speak effectively before the appropriate audience.
• Effective time management, prioritization, and organizational skills
• Familiarity with the processes and core functions of Card Networks
• Cross functional sales, product or business management experience

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 253,800.00 to 330,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.