Analyst, Technical Solutions

  • Full-time
  • Job Family Group: Client Services

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

If you think you could support the Visa family by joining Cybersource as an Implementation Specialist , we want to hear from you.

The Implementation Specialist provides project and technical support to customers adopting new or new-to-them Cybersource products. After a thorough training program on Cybersource products and services, you’ll be a part of a distributed team working with small and large customers to define, shape, and implement their technical project. The role will rely on your creativity and developer acumen to fix and solve our customer’s business challenges, developing robust solutions using the breadth and depth of the Cybersource product portfolio.

Our team understands merchant-side payments inside and out! And while we do want you to stay a part of our team, we also want to help you succeed in your career with Visa. Our IS team takes their honed knowledge of how our clients actually use our products into a wide range of outstanding roles within Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:
• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Demonstrable experience in software development experience with an aptitude for solution development or solutions engineering/presales, technical consulting, system integration project management for enterprise accounts.
• A strong client bias with excellent verbal and written communication skills.
• A motivation to solve technical and business problems for clients.
• Excellent prioritization skills and ability to manage workload to meet customer expectations.
• An enthusiasm for learning.
• Payments or Risk experience is a plus, but we will teach you everything you need to know.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 83,300.00 to 106,200.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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