Director, Visa Direct Strategic Initiatives, North America

  • Full-time
  • Job Family Group: Client Services

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Director Visa Direct NA Strategic Initiatives is responsible of leading complex strategic problems to drive NA business growth across domestic and cross border flows. He or she provides thought leadership, market intelligence and establishes strategies for Visa Direct to compete with alternative payments networks and RTP rails in NA.  He or she will also develop RFP responses and value proposition stories for strategic clients brining Visa Direct as well as Visa assets that will fulfill client problems in a differentiated way. 

The NA Strategic Initiatives leader will work with Visa Direct leadership and NA leadership teams to evaluate and define the growth initiatives tailored to the banks, apps and wallets, online brokerage companies, crypto platforms, financial institutions and 3rd party payment technology. This role will be expected to develop both short- and long-term strategies, while influencing senior leadership across the company to approve, implement and execute.

The successful candidate will analyze the market competitors, understand pricing dynamics, and will develop regional pricing strategies, payment stack models, and client value propositions for RFPs and key client engagements to compete with alternative fast payments networks and RTP rails. He or she will also work closely with the Visa Direct Commercialization team to build and deploy go-to-market plans aimed at driving scale and revenue, by partnering with Visa’s internal teams such as Product, Marketing, Sales, Pricing, Finance, Legal, Risk and Compliance and Operations.

Purpose and Scope

Lead major strategic initiatives to drive Visa Direct North America business growth across domestic and cross border flows.

Structure and solve business problems, collaborating and coordinating with a range of internal stakeholders to make recommendations on a wide range of business issues including regulatory and enablement models to activate cross border.

Build out unique, creative, and impactful solutions by integrating insights across Visa's many expert functional resources and supporting collaborative solution development.

Communicate recommendations to senior management, other executive, functional, or regional staff and management in a clear, concise, and impactful way including through executive ready presentations and briefing memos.

Provide continuous coaching and training to Visa Direct teams​ and contribute towards broader team development activities.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8
years of work experience with an Advanced Degree (e.g. Masters/
MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of
experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years
of work experience with a PhD
• Relevant industry experience in the sector, with related business development
or strategy consulting roles or equivalent. Corporate strategy, financial services
or payments industry experience preferred.
• Deep go-to-market knowledge and experience implementing and measuring
operational metrics, leveraging data to identify trends in customer satisfaction
and retention risk.
• Highly skilled in the knowledge of various payment technologies and trends in
new payments in NA
• Strong team player, self-motivated and able to work independently
• Outstanding executive communication skills to develop internal executive
updates and external client facing presentations
• Demonstrated thought leadership and aptitude to think creatively, to identify
new ways to innovate and to differentiate products with tangible business
results evidence
• Ability to structure challenges, solutions, and quantify the business impact of
the different alternatives to Visa Direct, the broader Visa company and to its
stakeholders
• Hands-on, entrepreneurial and nimble, while also able to navigate a matrixed
environment
• Visa and retail payment industry knowledge as well as P2P, B2C and B2B
market experience is a plus, but not required

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 139,800.00 to 181,800.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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