Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

A “Card Present” Solution Architect (CP-SA) has overall technical responsibility for all card present aspects at Cybersource, ensuring we meet our client contractual obligations and aspirations to deliver innovative payment solutions, globally and at scale. The ideal candidate will bring their technical, relationship, and payments experience to the “Cybersource Card Present” team, helping define, design, integrate, test, document, commercialise, manage and evangelise our solutions.

If you love finding innovative solutions to complex problems, there's a card present revolution underway here at Cybersource, and it needs your help.

Essential Duties:

• Translate clients business strategies and objectives into an overall solution approach and roadmap that is used to determine the solution and functionality that Cybersource/Visa can implement, on a committed timeline and budget.

• Collect use cases, customer stories, and product requirements to clearly articulate desired features, functionality and gaps.

• Design “Card Present” & “omni-channel” solutions based on a detailed understanding of a client's strategic priorities, business requirements, and technical capabilities.

• Provide thought leadership on all payments and commerce-related matters.

• Partner with Regional Solution Managers, and other Solutions Architects to collectively meet our clients business objectives.

• Collaborate with the Client-facing commercial team, Client Engagement Manager, and Implementation Manager to own all technical payment related client deliverables, from inception to release. 

• Manage client evolution for new launches including further solution design, training and operational processes for solution launches where appropriate.

• Engage Product Managers, Sales Engineers, Developers, Product Support, Partners and External vendors on solution scoping and business case creation for all net new development.

• Design payment flows and business processes working with Product Management and Partners to understand product gaps and timescales for delivery. This includes providing input into the creation and maintenance of client product documentation and client implementation plans.

• Drive coordination with core product teams to prioritize product changes and feature enhancements, identifying critical paths and risks.

• Regularly formulate hypothesises and pull together proof of concepts to test them.

• Participate in the ongoing solution prioritization process for new or proposed client and partner initiatives to create fact-based assessments of projects with supporting recommendations for Executive Leadership.

• Maintain a deep and sustained level of involvement in the internal and external testing of all product, solution, and feature releases, to ensure that all requirements and flows meet defined requirements and quality standards.

• Maintain high level of expertise across CyberSource products and solutions with a detailed understanding and appreciation for overall strategic context, priorities, and revenue goals.

• Stay abreast of evolving payment technologies, innovations and strategic partners that may accelerate speed-to-market, or enhance our existing products and solutions.

• Initiate solution ideation and execution to drive the creation of new solutions with CyberSource solution owners and product managers, as well as 3rd-party technology providers. Turn ideas into proof of concepts, prototypes and technical artifacts to highlight our innovations, or to solicit client feedback on new product features or functionality.

• Create and review implementation and certification test cases.

• Debug complex integration and production issues should the need arise.

• Identifying and working with regional terminal distribution providers, to ensure they meet country and client specific requirements.

Why This Is Important To Visa

The demand for Cybersource “Card Present” solutions in the US region is extremely high, Cybersource has set ambitious growth targets, and we have many of the required building blocks. As a significant member of the Card Present team in region, this individual will use their experience to help define, design and deliver our Card Present strategy in region, bringing new innovative solutions to life, showcasing the best of Visa to our acquiring partners, and actively demonstrating why Visa is the best partner in the industry.

Projects You Will Be A Part Of

The nature of projects in this role will vary, but the overall focus is helping technology partners and acquirers solve their most strategic business problems.

The individual will engage clients at a detailed level to gain an understanding of their business needs and identify or collaboratively ideate solutions and recommendations to address their challenges through the use of Visa’s existing products or potentially new innovative solutions.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.