As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of digital commerce on any device for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

What's it all about?

The Risk and Authorisation Product Senior Manager provides Visa Advanced Authorization (VAA) and Visa Risk Manager (VRM) subject matter expertise to clients and cluster colleagues. VAA/VRM are priority Value Add Services of strategic importance to Visa, which require premium support. Through this support, VAA/VRM revenues will continue to grow and in turn help mitigate fraud losses for subscribing client’s.

The incumbent will be responsible for managing specific day to day activities to enable the Product team to expand risk products and services throughout the region.  The ideal person for this role should be comfortable working on a number of activities simultaneously and willing to take on tasks as needed.

This is a new position within a small team and requires a proven self-starter to evolve the role. The incumbent will have a healthy interest in fraud prevention, detection and desire to increase risk product knowledge.

What we expect you to do, day to day.

• Support delivery of VAA/VRM revenue budget, building relationships with assigned clusters to support Visa Advanced Authorization (VAA)/Visa Risk Manager (VRM) sales process and client retention
• Support Clusters / Account Executive’s to identify potential clients who raise interest in VAA/VRM, using fraud metrics to provide a meaningful pipeline
• Regular client reviews, providing VRM rules support, best practice and comprehensive VRM training to new clients  
• Build a VAA/VRM centre of excellence within the European region
• Create retention approach with at risk and key customers
• Manage best practices documentation, case studies, sales presentations and other related marketing collateral.  Ensuring the appropriate SharePoint sites are kept current.
• Work with Data Science team to automate rules optimisation data gathering
• Manage activities associated with annual Model refresh, ensuring appropriate level of communication to all key stakeholders, and deliver a Model Refresh webinar
• Deliver product development /strategic initiative’s to support receipt of VAA score in authorisation message
• Develop a Managed Service practice in conjunction with the Visa Consulting and Analytics team
• Manage day to day issues with stakeholders.

• Proven track record in a Fraud / Risk environment
• Knowledge of Fraud detection solutions and / or Rules optimisation preferred
• Self starter with a willingness and aptitude to learn.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for data analysis and creation of reports and presentations.
• Experience with data analysis and familiarity with data intelligence tools.
• Have a strong interest in the field of fraud, risk and authentication.
• Strong interpersonal, communication and written skills.
• Flexible and creative thinker with the ability to prioritize deliverables.
• Attention to detail and strong organizational skills.
• Team oriented, collaborative, diplomatic and results driven.
• Payments or fraud experience preferred, but not essential.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.