As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

The Infrastructure Service Reliability team is responsible for the strategy, architecture, design, support, availability, and reliability of Visa Inc.'s mission critical infrastructure ie- infrastructure supporting all credit and debit systems. This team has a special charter to focus solely on mission critical network, storage and container infrastructure and to provide the highest level of support to these services. 

This role is a recognized expert within Visa responsible for contributing to the development of functional strategy.  This is an individual contributor role responsible for solving unique and complex problems that have a broad impact on the business

This position will be in Bangalore, India.

QUALIFICATIONS

Basic Qualifications

• Minimum of Bachelor’s degree or equivalent

Preferred Qualifications

• 7-10 years of work experience and a Bachelor’s Degree or

• 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or

• 3 years of experience with a PhD.

• Bachelor's degree in Information Technology or Engineering is preferred

• 3 years related experience in infrastructure/network/storage/container environments and designing, planning, documenting and implementation of infrastructure.

• Advanced process orientation and exhibited planning, organizational and problem-solving skills

• Strong interpersonal, facilitation, and leadership skills along with effective communication (both written and verbal) skills

• Advanced understanding of TCP/IP network protocols, including common application protocols

• Python and Ansible experience needed

• Experience with Brocade storage switching required and scripting/automation for storage fabric preferred

• Experience with Containers and Kubernetes required

• Experience in high-availability networks in load-balanced, n-tier application environments

• Experience leading complex global projects from development through implementation

• Demonstrated ability to solve complex systems and network environment issues

• Ability to understand systems from all levels, from the "big picture" enterprise-level view to the low level technical view

• Ability to write technical design and build documentations for all aspects of a technical infrastructure

• Ability to represent technical and business issues and solutions to multiple levels internally and externally to support strategic organizational plans

• Demonstrate ability to work in a complex organization to determine business and customer needs, providing the best solution to meet those needs

• ITIL certification preferred

Essential Functions

• Provide technical coordination, oversight and leadership for staff and serve as escalation point for complex technical issues

• Plan, design, implement and provides ongoing support of network systems of high complexity in  commercial and Cybersource environments to fulfill the business needs

• Design appropriate solutions based on environment, create detailed network designs, assess and test new and evolving technologies for performance and cost benefits

• Provide third level technical support to the Visa client institutions and to technical teams within Visa to resolve network issues and to support the implementation of new network solutions

• Build and maintain relationship with global and virtual teams and third parties on network development or support issues

• Lead development, testing and QA functions to ensure that projects are securely delivered and fulfill expectations

• Provide highest level of technical consultancy to ensure problem resolution is achieved in the shortest possible timeframe

• Work with the Information Security Office to ensure solutions deployed meet Visa Security Requirements and provide technical assistance for investigation and analysis of security alerts

• Develop processes and procedures for use by the Network team and third parties in the management of network environments

• Develop and position solutions and create a roadmap to effectively gain buy-in from all stakeholders

• Mentor junior team members, develop departmental procedures and best practices standards

• Provide recommendations to management team to increase effectiveness of organization and technology solutions

• Work with the Information Security Office to ensure solutions deployed meet Visa Security Requirements and provide technical assistance for investigation and analysis of security alert

• Provide recommendations to management team to increase effectiveness of organization and technology solutions

Travel Requirements

This position requires the incumbent to travel up to 10% of the time.

Work Hours

Incumbent must make themselves available during core business hours.

Mental/Physical Requirements

This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Additional Information

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.