Senior Director, North America – U.S. Fleet Product Lead

  • San Francisco, CA, USA
  • Full-time

Company Description

About Visa:

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

Job Description

Visa Business Solution’s Commercial Product Team has responsibility for the Commercial product vision for Visa's commercial solutions including creation of Issuer segment strategies, commercialization of new and enhanced products and services, research & thought leadership, and product engagement with our issuing financial institutions and partners. The team serves financial institutions and their downstream clients by providing payment products and services to the large and middle market corporate/multinational companies, governments and commercial supply chain/B2B segments.

The U.S. Fleet / B2B Mobility Product Lead position is responsible for the full product lifecycle of platforms, assets, solutions that serves the needs of this focused market segment in the U.S. market. This role requires strong leadership, vision, problem solving and breadth of knowledge of the U.S. Fleet card market. This position works in close collaboration with key Fleet Clients, Issuers, Fuel Retailers, and Visa’s Platform, Processing, Marketing, Sales, and Consulting teams. The position coordinates with the Global Fleet/B2B Fleet Segment owner and key fleet clients to take new solutions from vision to launch.

In addition to traditional product management experience, this role requires significant experience and knowledge of fleet cards in the U.S. and commercial payments. The successful candidate will also possess analytical, collaborative, technical product skills. Experience with payment network, Issuer, processor or fleet management software is a plus.

  • Launches, owns, maintains, refines Fleet and B2B Mobility solution for U.S.
  • Collaborates with key partners in the launching and growth of fleet
  • Develops product roadmap(s) including voice of the market, voice of collective fleet clients
  • Collaborates with platform owners on prioritization of roadmap items 
  • Develops & executes on feedback loop (advisory council, analysts, etc)
  • Develop and execute projects via Issuer Engagement, Processor Agreements; Fuel Merchant Agreements and engagement with Sales, Partnership and Marketing teams.

  • Other product duties as assigned


  • Basic Qualifications:

    12 years of work experience with a Bachelor’s Degree; 10 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD); or a minimum of 5 years of work experience with a PhD

    Preferred Qualifications:

  • Senior Leader with extensive experience (12-15 years) in Product/Sales and P&L management of Commercial Fleet cards in the U.S.
  • Knowledge of U.S. Fuel Merchants, competitors, and trends in the fleet space
  • Ability to structure, manage, and coordinate complex cross-functional teams including technical and non-technical resources
  • Strong results-oriented leader; analytic and fact-based consultative discipline
  • Add value to customers by insightful and thoughtful questioning, offering new ideas, and delivering solutions
  • Team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, including strong oral and writing capabilities
  • Ability to work with leading industry partners and negotiate effectively to achieve desired outcome
  • Able to work independently and in a matrixed environment, including on projects in conjunction with Clients.

Additional Information

Travel Requirements


This position requires the incumbent to travel for work 20% of the time both domestically and internationally.


Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.


Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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