Common Purpose, Uncommon Opportunity.  Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team.  As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

This position is within the Visa Consulting & Analytics (VCA) team in CEMEA and includes specific responsibility in each region within CEMEA.

This position is tasked with collating, summarizing and creating transparency on financial and operational results of the CEMEA VCA team primarily for the head of the function, the regional leads as well as each team member, and provides decision-supporting analysis to the BPO Manager for business planning purposes and strategic initiatives. The person is also responsible for analyzing performance management, budgeting, forecasting of the function, supporting consolidation processes and monitor as well as optimize business operations.

The cornerstone activity of this role is consistency, transparency, planning, analyzing and reporting in alignment with regional and globally defined standardized guidelines and processes.

Financial Planning & Analysis

• Support BPO Manager in preparing the overall budget planning and financial forecasting of the VCA CEMEA function by collecting information from all sub-regions and managing the monthly validation of financial and operational performance

• Coordinate, execute and participate in the budgeting process and ensure timely and accurate monthly, quarterly and year-end reporting

• Manage VCA Incentives status by ensuring performance is tracked correctly (i.e. client incentives, contracts commitment status and new deals in pipeline) with each sub-region and support the provision of related reporting to CEMEA region and VCA Global

• Support BPO Manager in preparing information required for ad-hoc reporting and analysis requests from CEMEA and Global Finance teams, Global VCA teams, CEMEA Business Ops, etc.

Business Operations Support

• Responsible for tracking and reporting of consulting hours (planned versus performed) to BPO Manager and Head of VCA CEMEA using related in-house reporting systems

• Support BPO Manager in tracking VCA utilization and performance and manage information sources used to feed into the VCA CEMEA scorecard

• Monitor VCA Playbook/PSA entries and provide status reports as well as support BPO Manager to communicate tool enhancements, developments and updates to the team

• Responsible for assessing team compliance by cross-checking completeness and archival of all VCA project documentation  

Practice Support

• Under guidance of BPO Manager, be the primary point-of-contact for centralized CEMEA vendor management incl. vendor set-up, contractual approval and vendor tracking

• Manage the collation of VCA CEMEA’s weekly status update reporting to the VCA Global team

• Support the execution of VCA CEMEA Client Days, Conferences and Media-events in collaboration with BPO Manager and other client communication support, if needed

• Support BPO Manager with organizing VCA regional team meetings and off-sites

Team Support

• Support the onboarding of all new VCA CEMEA team members in collaboration with the hiring manager

• Be responsible for the ongoing provision and maintenance of VCA related equipment, granting of server access rights, and collation of consultant information (i.e. bios, pictures, business cards, etc.)

• Act as the primary point-of-contact for all VCA CEMEA team members for the provision of process and administrative-related documentation (e.g. project initiation forms, project evaluation forms)

• Support the BPO Manager in driving VCA CEMEA’s strategic BPO agenda and to fulfill all related cross-functional CEMEA and Global BPO work streams

Knowledge, Skills and Abilities:

• Comprehensive understanding of business processes and structure

• Excellent analytical, written, oral, organizational, and presentation skills

• Skilled at handling a variety of tasks with different levels of complexity

• Ability to develop effective plans and organize work efficiently

• Ability to define problems, collect data, establish facts and draw valid conclusions

• Result orientation and pro-activity

• Experience in project management

• Business fluency in English (written and spoken)

• Solid excel and power point skills required

Desired Education and Experience:

• University degree in Business Administration, with focus on Finance/Business Analysis/Controllership

• Qualified accountant preferred, but not mandatory

• Experienced in financial planning and analysis

• 2 years of experience in controllership, finance or business analysis