We are keen to attract the best person for this role and will accept applications from any of our locations, this role is not specifically tied to Ireland

• 6th Best Large Workplace in the UK
• 2nd Best place to work in Ireland #GPTW2022
• 10th place in Glassdoor Top 50 UK companies
• UK & Ireland’s premier Oracle partner 
• Market leader in Oracle ERP and HCM Applications 
• Consulting, implementation and support services 
• 3000+ employees, €255m/£220m revenue business  
• ERP Partner of the Year 
• Won 7 Gold awards out of 7 nominations at this last year's virtually held OUG Partner awards. 

Do two or more of the below statements apply to you:

• Are you frustrated with the managed services that customers are receiving from Global integrators and infrastructure service providers today and see a better, customer obsessed way of delivering more for less?
• Are you obsessed with automation and integrated service experiences that deliver value and innovation proactively for customers?
• Do you want to develop and deliver highly effective, data driven, proactive services across hybrid on-premise and Cloud based services and have a desire to optimise the cost and effectiveness of these continually?
• Do you want to change the current legacy mechanisms of managing to pointless KPI’s and focus on driving business value and sustainability focused outcomes for customers?
• Are you personally engaging, collaborative, ego-less but driven on creating value propositions that connect the dots for customers and address their business challenges?

If so, then we would love to hear from you as we have a brand-new role at Version 1 which is an exciting opportunity to shape the future of one of the fastest-growing technology services leaders in Europe.  The new Head of ASPIRE Managed Service Offerings (ISP Leader) for our award winning ASPIRE Managed Services (and associated Engage ServiceNow platform) will be pivotal to shaping the future service portfolio and ensure we can deliver against the vision we offer our customers. 

As part of our ambitious plans for Version 1 to be the leading Cloud Transformation and Digital Engineering company in the UK and Ireland (with planned expansion into additional geographies) we are looking to hire a market leading product manager to lead the ongoing development of our Aspire managed service portfolio and Engage ServiceNow based consistent service delivery platform. 

What We Are Looking For

This role is an integral part of the Version 1 strategy and will provide a focal point for our customers, prospects and commercial leads for all things ASPIRE.  ASPIRE provides managed services across a full breadth of services including cloud, infrastructure, application, end user and service desk services for our customers.

The successful candidate will have a strong background in Managed Services, come with a strong background of Application management and be an advocate for Cloud and modern service delivery approaches including DevOps, SRE and Agile delivery methods as these are the default approach taken by Version 1 where customers are ready for these.  It is greatly beneficial that you will also have commercial focused experience in managed service and complex deal making as you are likely to be involved regularly in defining solutions and costs with the wider team that embed automation and our investments in toolsets to drive a compelling and market leading value-oriented service. 

The attributes that would make you successful in this role include:

• Commercially minded and able to build winning propositions
• Have experience of leading complex deal commercials and cost definition
• Being curious and creative – finding ways to differentiate against the competition
• Being a great storyteller and comfortable in public speaking / communication including video and events
• Experienced in Design Thinking approaches
• Understanding the market deeply from a commercial and technology perspective
• Able to lead and inspire others – communities of technologists in particular
• Demonstrable ability to engage and connect with diverse individuals and groups
• Have experience of maximising the day to day working with AWS and Microsoft
• Strong alignment to the Version 1 Core Values and Leadership Principles.

What You Will Do In The Role

The successful candidates will undertake the following activities as part of the role (aligned to our Strength in Balance model), we don't expect you to have had experience across all of the following, but an understanding and demonstrable experience is beneficial:

Customer Success

• Regularly demonstrate market evangelism, key notes and presentations increasing Version 1 presence
• Develop a cross Version 1 ISP story that maximises our sustainable business transformation expertise
• Own the prioritization (where required) of R&D or accelerator/offering developments regarding ISP
• Own the prioritisation of the Engage ServiceNow platform roadmap and ensure delivery
• Develop and produce compelling and opinionated thought leadership regularly that inspires
• Engage and build relationships with key customers testing to ensure our services are market leading
• Ensure managed service costs are competitive and our services are market leading and differentiated

Empowered People

• Provide the linkage between Technologists and Commercial leads and able to talk business and tech
• Work with HR, L&D, Commercial and Portfolio to define appropriate learning pathways for the ISP
• Lead and Inspire the ASPIRE managed service delivery and commercial teams with a strong vision

Strong Organisation

• Be the authority in the ASPIRE ISP for the organisation and be technically competent
• Bid and customer presales support – go to expert for the ASPIRE ISP story and breadth of capability
• Work with finance to ensure reporting and KPIs for each ISP can be measured including demand collation and pipeline management across portfolios
• Provide solution ownership for complex and multi-tower complex deals (typically ASPIRE led)

Here's what else we offer:

• Remote/hybrid working - your choice! Check out our office locations
• Employee recognition in the form of Excellence Awards and CallOut which are awarded by your peers. Engagement is incredibly important with local engagement teams driving our engagement events! 
• Great Place to Work award winners - United Kingdom, Northern Ireland, Spain and India
• Private healthcare cover
• Life Assurance
• Employer contributed pension scheme 
• Employee discount scheme
• Pathways Career Development Quarterly