Harland Clarke is a leading provider of quality payment solutions, multi-channel marketing campaigns, and secure data-driven lead generation programs and critical communications. In addition, Harland Clarke provides promotional products, call centers, and governance, risk and compliance (GRC) solutions. The company delivers operational excellence and intelligent solutions to more than 50 million consumers and 5 million small and medium sized businesses per year through its relationships with 8,500+ of the nation’s leading financial institutions, large retailers, affiliate marketing companies and accounting software providers. Harland Clarke is a wholly owned subsidiary of Harland Clarke Holdings. For more information, visit www.harlandclarke.com or follow Harland Clarke on LinkedIn and on Twitter @HarlandClarke.

JOB SUMMARY

Position will be responsible for coaching, teaching, training, and removing barriers to enable high performance work teams meet their time, cost, and quality goals, as well as be accountable for their technical and behavioral standards. Manufacturing processes need to be followed and controlled to include but not limited to performance management process, certification process, production control and quality control. Leading/facilitating manufacturing projects as assigned.

KEY DUTIES & RESPONSIBILITIES

• Coaching, training, and facilitating team performance to meet or exceed time, cost, and quality goals and measures. Coach both individual and the team on performance behavioral technical aspects of their jobs or duties; ensure quality training is taking place within the certification requirements for all team members whether on initial (new hire) skill training or additional skill training. Facilitate and remove barriers for teams when situations arise. Utilize reporting processes to ensure the team is staying within their designated goals.
• Leading and/or facilitating special projects that enable continuous improvement of the team and/or plant performance in alignment with our performance excellence guideline.
• Responsible for the team's performance management process to include staffing, recruitment/retention, performance reviews, workforce planning, quality process and recognition. Interview and select candidates that meet the necessary criteria to fulfill the team's goals and objectives. Recognize and conduct initiatives to retain and ensure team members can move towards high performance goals. Conduct semi-annual performance reviews; guide the team on its workforce planning initiatives, ensuring the correct skill set of team members are in areas to attain goals. Ensure all team members are following quality guidelines, policies, and procedures.

EDUCATION

• High School Diploma or GED (Required)
• Bachelor's Degree (Preferred)

EXPERIENCE

• Minimum 2-3 years' experience in a leadership/supervisory role
• 3-5 years' manufacturing experience

CERTIFICATIONS & LICENSURES

• Certification or additional training/education in high performing work teams/facilitation/ continuous improvement/ project management, a plus

KNOWLEDGE/SKILLS/ABILITIES

• Proficiency with Microsoft Office programs specifically Word and Excel
• Above average multi-tasking and organizational skills necessary
• Project management skills

COMMUNICATION & CONTACTS

• Internal contacts, facility employees, corporate Technical Support (Help) Desk, corporate manufacturing group, external contacts, external outside vendors as required, and technical support vendors.

DECISION MAKING

• Accountable and responsible for the team’s overall decisions regarding time, cost, quality initiatives, assessment of employee’s need for counseling and/or corrective action, workforce scheduling of the team and/or shift department.
• All team members are responsible

Annual Salary: $77,000-$82,000 + 8% bonus opportunity 

The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities

Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K and generous PTO allowance. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!

Vericast offers a year-round TEMPERATURE CONTROLLED, BRIGHT, CLEAN manufacturing printing team-based environment.

At Vericast, we don’t just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community. As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at [email protected]. EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

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